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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,060 traveler reviews
Ranked #17 of 118 hotels in Fort Worth
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Andrea SSan Diego, United States“Great personable employees but hotel not green review by Andrea S from San Diego, United States”ReviewedJanuary 26, 2015Trip type:BusinessGreat hotel employees!!!! Everyone at the hotel bent over backwards to make our stay great. Close to the stock yard and tourist attractions. But not an environmentally conscious hotel (no recycling or saving water policies) - which is a make it or break it for me. I don't think I've been at a hotel in 15 years that doesn't have those cards in your room to request that your sheets and towels not get washed when not needed - so to save water etc.StayedJanuary 2015Review collected in partnership with this hotelJanuary 31, 2015Thank you so much for you recent stay and review of our property. I am very glad to hear you enjoyed our staff. We do our bet to provide each guest with exceptional service. However, I am sad to hear that you were not able to locate the stay responsible cards. We have forwarded your comments to our head of housekeeping who will investigate why you wouldn't have had one in your room. We pride ourselves in the efforts we take to be a more environmentally conscious hotel, and feedback like yours will aid us in those efforts. Thank you again for your feedback, we hope that you consider staying with us again on your next visit to Fort Worth! Kind Regards
- Garry TKansas City, United States“Radisson Fossil Creek, Fort Worth, TX review by Garry T from Kansas City, United States”ReviewedJanuary 26, 2015Trip type:BusinessJanuary 26, 2015, Monday This has been my second stay at Radisson Fossil Creek within the last two years. With each stay there has been difficulties with checking-in, return of "incidental fees", and cold potatoes and sausage with the breakfat buffet - this time, I even had the waitress microwave my plate for "one-minute" to get a warm/hot meal. As for being a "smoker", which many Americans are, there are NO smoking rooms in the entire hotel. The 100% non-smoking hotels treat these customers as second class citizens. Smoking is a habit - not a crime. Finally, there were buckets in the halls to caught water dripping from the ceiling pipelines - same as two years ago. In addition, the showers/tubs drains are very slow. Overall, the softness of the beds made for a comfortable sleep or TV veiwing.StayedJanuary 2015Review collected in partnership with this hotelFebruary 02, 2015Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, including the breakfast buffet, shower drains, and buckets in the hallway. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future.
- Charles PCanyon Lake, United States“Chuck review by Charles P from Canyon Lake, United States”ReviewedJanuary 26, 2015Trip type:BusinessMaintenance issues kept me from enjoying the hotel completely. The were water leaks that caused damage and made the carpet mildew. Road construction near the access to the hotel made it difficult to leave and enterStayedJanuary 2015Review collected in partnership with this hotelFebruary 05, 2015Thank you so much for your recent review of our property. I want to thank you for choosing to stay with us, we are sure you have many choices. I do apologize for the maintenance issues you experienced during your stay, this is certainly not a typical experience for our guest. We will use your comments to not only investigate, but ensure we do not run into these issues in the future. If you are ever back in the Fort Worth area please allow us another opportunity to provide you with superior service. Kind Regards, Rashan Davis
- Jeffrey RGreenville, United States“Could stand updating review by Jeffrey R from Greenville, United States”ReviewedJanuary 24, 2015Trip type:BusinessMy overall experience was adequate as far as the room and food. The hotel itself needs serious updating other than that the staff is great. The food served is not worth the money you spend on it. The drains or plumbing in the rooms are slow and the carpet in the rooms are also in need of updating.StayedJanuary 2015Review collected in partnership with this hotelFebruary 03, 2015Thank you so much for your feedback on your stay. We know you have many choices when it comes to accommodations and we are happy you chose us. I am so glad to hear you found our staff pleasant, we are fortunate enough to have such a great team. When it comes to updates of our property, I am excited to say we are in the planning stages of an upcoming refresh, and we hope that if you find you are back in the Fort Worth area around that time you stop by to see our new look. Thank you so much again. Kind Regards, Rashan Davis
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