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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,113 traveler reviews
Ranked #18 of 120 hotels in Fort Worth
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Jessica G“Skip the trip before staying hwre review by Jessica G”ReviewedOctober 01, 2018Trip type:FamilyDIRTY!!!!! Several maintenance issues, housekeeping staff did not come to clean, jacuzzi was down, pool had clumps of hair floating in it, staff couldn’t keep up with all of the guests complaining at once :/StayedSeptember 2018October 02, 2018While I regret that you had a poor experience at our hotel, the experience you describe is certainly not indicative of the kind of condition, service and cleanliness that our hotel is known for. I urge any guest, former or future, to let hotel management know what is happening with your stay BEFORE you leave and post on social media. Most always, managers like me are willing to Make Things Right, making such a post unnecessary.
- tessa3269“Great service and nice clean rooms!! review by tessa3269”ReviewedSeptember 25, 2018Trip type:CouplesWe had a great stay. The front desk was very helpful and nice. Rooms were very clean and comfortable. The shuttle drivers were very safe drivers and also very nice. When we were going to the stock yards thought we were going to have to get a taxi but the hotel offered a free shuttle to and from our destination which in turn saved us alot of money.StayedSeptember 2018September 25, 2018I am so glad you enjoyed your stay with us and I will certainly share your kind comments with my entire staff. Our Stockyards Shuttle is certainly convenient for our guests and our drivers are some of the best. Sure hope we'll be your hotel of choice when you come back to Fort Worth!
- graciegg2018La Puente, California“Happy Customer review by graciegg2018 from La Puente, California”ReviewedSeptember 24, 2018Trip type:Friends getawayEverything about this HOTEL was AWESOME!!! The Staff was very nice and always was greeted with a "HELLO" when i sow a staff in the hallways or just about anywhere in the Hotel. My stay was very nice and i will visit again.StayedSeptember 2018September 25, 2018Thank You so much for this great review! We are often told about our great staff and it is so nice to hear that they just keep doing an amazing job. I always share TA reviews with the team and I know they will be so happy to read your comments. Thanks Again and hope to see you real soon!
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