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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,009 traveler reviews
Ranked #1 of 2 hotels in Freehold
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Timothy HBoston, United States“A great place to stay review by Timothy H from Boston, United States”ReviewedOctober 23, 2017Trip type:CouplesThis is a very good hotel, great location and amenities. We were visiting our close friends and everything was convenient in this area. We would definitely stay here again if we come to visit. Also, it helps to have our points as a Club Carlson member.StayedOctober 2017Review collected in partnership with this hotel
- 357auroracFreehold, United States“Poor customer service review by 357aurorac from Freehold, United States”ReviewedOctober 23, 2017Trip type:FamilyThere was poor customer service. I was very upset with most of the members of the front desk. They often were unable to communicate politely with their guest. As I have mentioned before Bethany was incredible.StayedOctober 2017Review collected in partnership with this hotelOctober 25, 2017We apologize that you experience poor customer experience. It is our number one priority to make sure all of our guests have an exceptional customer experience, and we are disappointed you did not. We will share your comments with our front desk representatives and management. Thank you for your feedback, and we hope you consider staying with us again.
- 374iragMAHWAH, United States“rates too high for off season review by 374irag from MAHWAH, United States”ReviewedOctober 09, 2017Trip type:Familyfair accomodations rates too high children next door running and making noise in the room till i finally knocked on wall they stopped for a few minutes starting again parents not compationate to othersStayedOctober 2017Review collected in partnership with this hotelOctober 12, 2017We apologize for your experience. We encourage guests to contact management as soon as a problem arises so we can address it immediately. We would have been happy to send a staff member or security to your location to quiet any noisy guests. Again, we sincerely apologize this was your experience, and we hope you consider staying with us in the future.
11-15 of 285 reviews
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