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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 307 traveler reviews
Ranked #26 of 65 hotels in Fresno
Type of Traveler
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Most Recent Traveler Reviews:
- Michele DCalifornia“Dated, Noisy, Needs Repairs. Location Is Conventient for Downtown Business review by Michele D from California”ReviewedFebruary 14, 2019Trip type:BusinessI've been staying here for years, and every time I stay here, I swear I'm going somewhere else next time - but it is SO CLOSE to many downtown locations, and includes parking (which is a major hassle in downtown Fresno). So I keep coming back for the convenience. The place is old - it has changed hands a few times, but nothing ever gets fixed. The side door has been broken now for about a year, seriously, why? It adds a whole block to my walk, dragging computer and equipment (sometimes in the rain) - why can't a simple DOOR be fixed? The place is super noisy - I ask for a quiet room every time, and every time, I end up woken up throughout the night by train whistles, and some mornings, the garbage trucks start picking up before 5 a.m. - right under the hotel. Because it is an older hotel, finding enough outlets for laptop, tablet, and phone charging can be a struggle. So bring a power strip if you are traveling with equipment. The restrooms have a weird configuration - the toilet is set a LONG WAYS from the toilet paper holder - that may seem minor, but when you go to the bathroom, you have to really dive to try to reach paper - why not just set the toilet a foot or two over? I don't get it. The neighborhood is - downtown Fresno. You will NOT want to go out at night - get in your car and drive somewhere safe. Most restaurants shut down after lunch, there are not a lot of choices in the area anyways. But again - parking is included, and it is easy walk to the Court, the COE, and other county buildings, so for business, it is convenient that way. The staff are all very nice and polite.StayedFebruary 2019
- Dream68136133860“Horrible customer service and homeless infested review by Dream68136133860”ReviewedJanuary 27, 2019Trip type:BusinessI am sorry that I spent two nights at this location. I was tempted to leave but I decided to deal with the smells and sounds around this hotel. I would never take my family to this location and sad that this hotel is a RadissonStayedJanuary 2019January 31, 2019Thank you for taking the time to post a review. We're sorry to hear that your experience was anything less than pleasing due to the multiple issues encountered at that time. We understand how important this is and we want you to know that this is not the usual quality of service we have. We would like to apologize if we ever fell short in any aspect. Please know that we do our best in ensuring our guests would leave our premises a 100% satisfied. Your feedback will help us in the further improvements to our hotel. We hope you still consider staying with us again when you come back to the area.
- Maps31306602356“Better Than I Ever Expected review by Maps31306602356”ReviewedJanuary 14, 2019Trip type:BusinessThe hotel staff was pleasant and the facility was very clean and quite comfortable. Our company's main annual event was in the ballroom and several Radisson employees did an outstanding job. Colette in beverage management was first class showing off her experience to handle many people with a smile and ease. Derek a part of the event wait staff crew made our party extra enjoyable with his non stop service to make what I envisioned to be just a cold boring meal into a surprisingly delicious chef's prepared meal and in a 5 star restaurant feeling. Thank you Radisson, better than I ever expected!StayedJanuary 2019
1-5 of 132 reviews
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