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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,326 traveler reviews
Ranked #13 of 51 hotels in Guatemala City

Traveler rating

  • Excellent
    593
  • Very Good
    441
  • Average
    161
  • Poor
    73
  • Terrible
    58

Type of Traveler

  • traveler_type_families
    Family
    179
  • traveler_type_couples
    Couples
    172
  • traveler_type_solo
    Solo travel
    90
  • traveler_type_business
    Business
    698

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Street at the Radisson Hotel & Suites Guatemala City Lobby at the Radisson Hotel & Suites Guatemala City Grounds at the Radisson Hotel & Suites Guatemala City The Superior Suite at the Radisson Hotel & Suites Guatemala City RGB Grill & Bar at the Radisson Hotel & Suites Guatemala City

Most Recent Traveler Reviews:

  • Voyage31810868797
    “Overall is an average hotel review by Voyage31810868797
    3.0  of 5 stars
    Reviewed 
    May 19, 2019
    Trip type: 
    Business
    Rooms are big and comfortable; not very clean nor well maintained, the air conditioning not cool, the hallway walls inside the room were dirty and the towel rack was loose. Elevator system takes to long. The only good thing is the service from all staff, very helpful and professional.
    Stayed 
    May 2019
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    GrupoAzur, General Manager at Radisson Hotel & Suites Guatemala City, responded to this review,
    June 05, 2019
    Thank you very much for the time you spent discussing our service. His words are gold for us because they indicate the path we must follow. I commented that in a few weeks we will begin a process of remodeling our rooms to achieve their greatest satisfaction. In Radisson Guatemala we look for your preference. We look forward to your soon return. Joel Abaroa, General Manager. Radisson Guatemala.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.