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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,239 traveler reviews
Ranked #13 of 50 hotels in Guatemala City
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Most Recent Traveler Reviews:
- Haidee WPerth, Australia“Comfortable hotel in a convenient location review by Haidee W from Perth, Australia”ReviewedNovember 21, 2018Trip type:Friends getawayConvenient location and a comfortable hotel. Really appreciated the airport shuttle as well. There were good views over the airport and surrounding volcanos and quite a few dining options available in the local area.StayedNovember 2018November 22, 2018Dear Haidee W, Thank you for your feedback and for taking the time to write about your positive experience in the Hotel. We are delighted to read that you enjoyed our comfort. We look forward to your next stay.
- alfredozamudio“Fair Stay review by alfredozamudio”ReviewedOctober 22, 2018Trip type:BusinessEverything OK, but the Internet Free Service didn't work at all and the bathroom got flooded when taking a shower. Breakfast buffet included can be improved adding more variety of dishes. Excellent service from hotel employees.StayedOctober 2018October 24, 2018Dear Alfredo, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services with our WIFI and buff breakfast. We hope for another opportunity to exceed your expectations. Best Regards,
- Odyssey363911“Very good hotel review by Odyssey363911”ReviewedOctober 19, 2018Trip type:BusinessGreat hotel in Zona 10....very helpful staff....close to airport with shuttle service...walking distance from malls and restaurants...the fitness center has good equipment...the RBG bar and restaurant is a good place to hangout for drink and dinner...StayedOctober 2018October 24, 2018Dear Odyssey, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and our hotel!. We look forward to your next stay.
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