!

The hotel is under renovation; however renovation work will only be conducted during business hours and very effort will be made to minimize noise and disturbance. We apologize for any inconvenience this may cause you.

Our hotel is a smoke-free property.

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Radisson

Radisson Hotel And Suites Guatemala City

https://www.radisson.com/guatemala-city-hotel-gt-01010/guatemal
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TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 679 traveler reviews
Ranked #3 of 46 hotels in Guatemala City
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    291
  • Very Good
    243
  • Average
    86
  • Poor
    34
  • Terrible
    25

Type of Traveler

  • traveler_type_families
    Family
    90
  • traveler_type_couples
    Couples
    83
  • traveler_type_solo
    Solo travel
    53
  • traveler_type_business
    Business
    352

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Deluxe Suites in Guatemala City Guatemala City Hotel Room Accommodations in Guatemala City Guatemala City Hotel Room Amenities Guatemala City Hotel Rooms
Traveler Photos
Premiere Presidents Award 2014 Presidents Award and Renovation of the Year 2015 Our Manager sharing with guests Our Manager sharing with guests

Most Recent Traveler Reviews:

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  • MvCb411
    Denver, Colorado
    “Radisson”
    Reviewed 
    June 16, 2016
    Trip type: 
    Family
    Great location in Zona 10 known as the live zone. Very attentive staff that try to make you feel welcomed and appreciated. Highly recommend it! Muy buen local en la Zona Viva. Trabajadores muy antentos y lo hacen sentir bien venido a uno. Reconmiendo 100%.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review,
    June 22, 2016
    Dear MxCb411, Thank you for taking the time in writing us a comment of your recent stay. We feel very happy you could enjoy our Yes I Can! service. You indeed are a very important piece of our Radisson family. We look forward for your next stay! Regards Gregorio Coca General Manager
  • Devon J
    guatemala city, Guatemala
    “Horrible customer service”
    Reviewed 
    June 07, 2016
    Trip type: 
    Solo travel
    Unwilling to help and accommodate guests. You CAN NOT have a visitor to your room without security escorting you the entire time and being made to feel like a common criminal "for your security sir". If you desire a visitor, even for a few minutes, you must pay an extra charge that is not mentioned anywhere in the paperwork, or online.
    Stayed 
    June 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review,
    June 09, 2016
    Dear Devon J, We are sorry to hear your unsatisfactory experience during your stay. Our hotel is part of the Carlson Rezidor Group and as a rule we must guarantee our guests safety, the hotel politics does not allow visitors unless they are checked in with the reservation. We attempt to take every precaution and action to make sure our guests are in a safe spot all the time. We would appreciate the opportunity to discuss our hotel rules with you. We invite you to contact us directly at (502) 2421-5151 and ask for me. Regards, Gregorio Coca General Manager.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.