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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 275 traveler reviews
Ranked #6 of 21 hotels in Helena
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    154
  • Very Good
    69
  • Average
    24
  • Poor
    14
  • Terrible
    14

Type of Traveler

  • traveler_type_families
    Family
    46
  • traveler_type_couples
    Couples
    29
  • traveler_type_solo
    Solo travel
    5
  • traveler_type_business
    Business
    176

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Restuarant Exterior

Most Recent Traveler Reviews:

  • Garth S
    Miles City, United States
    “Comfortable and Attractive review by Garth S from Miles City, United States
    4.0  of 5 stars
    Reviewed 
    February 04, 2016
    Trip type: 
    Business
    This hotel has a great location and clean, comfortable rooms. The exercise room has an excellent variety of equipment for working off your meal and relaxing. It's close to a variety of eating establishments, the Helena mall, and the capitol building.
    Stayed 
    February 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review,
    April 28, 2016
    Thank you for you kind review, your kind words motivate us to even do better. If you planning on returning to Helena again , please call me, I think when you return you will be pleasantly surprised by the many changes in our guest service and our new individual associate " Yes I can" culture is constantly improving our guest services. We all have great pride in our new property and we want ever guest leaving our hotel to say "Wow, what a great experience at the Radisson Colonial Helena. Thank you , I hope you will stop by my office if you return to Helena so I can give you a tour of our new Hotel. Very best regards, Terry
  • paharlen
    Jesup, GA
    “Bleak rooms still under construction review by paharlen from Jesup, GA
    3.0  of 5 stars
    Reviewed 
    February 01, 2016
    Trip type: 
    Family
    Maybe they are planning to add some warm touches to these rooms, but they were very bleak....nothing on the walls, no lamps, only overhead lighting, and tags remained on furniture/mirrors. Didn't feel like it was ready to have been rented yet.
    Stayed 
    January 2016
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review,
    April 28, 2016
    Thank you for you kind review, your kind words motivate us to even do better. Renovations completed and all is in order, come see us and I will be happy to give you a tour. If you planning on returning to Helena again , please call me, I think when you return you will be pleasantly surprised by the many changes in our guest service and our new individual associate " Yes I can" culture is constantly improving our guest services. We all have great pride in our new property and we want ever guest leaving our hotel to say "Wow, what a great experience at the Radisson Colonial Helena. Thank you , I hope you will stop by my office if you return to Helena so I can give you a tour of our new Hotel. Very best regards, Terry
  • Tammy E
    United States
    “Rooms and service need attention review by Tammy E from United States
    2.0  of 5 stars
    Reviewed 
    January 29, 2016
    Trip type: 
    Business
    Hotel is in the process of a remodel but it appeared my room was not finished. Must have reading light at the bedside and on the desk, ideally a comfortable chair for reading. Selected finishes were nice and the bed was comfortable, but not made by housekeeping.
    Stayed 
    January 2016
    2.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review,
    April 28, 2016
    Thank you for you review, as it is only my second week here, I guessing we were in the middle of renovations when you were here, hopefully that's why the hotel up to your expectations. If you planning on returning to Helena again , please call me, I would like to meet you an thank you personally for your comments, here team Radisson takes your comments seriously and we are always try to improve, I think when you return you will be pleasantly surprised by the many changes in our guest service and our new individual associate " Yes I can" culture is constantly improving our guest services. We all have great pride in our new property and we want ever guest leaving our hotel to say "Wow, what a great experience at the Radisson Colonial Helena. Thank you , I hope you will stop by my office on your return so I can thank you in person. Very best regards, Terry
  • Karen D
    Helena, United States
    “Great stay review by Karen D from Helena, United States
    5.0  of 5 stars
    Reviewed 
    January 25, 2016
    Trip type: 
    Business
    Had a great business stay staff was great and buffet food was healthy. Have to come back in spring and I am looking forward to staying at the Radison. Bathroom toilet was loose and maintenance fixed promptly.
    Stayed 
    January 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review,
    April 28, 2016
    Thank you for you kind review, your kind words motivate us to even do better. If you planning on returning to Helena again , please call me, I think when you return you will be pleasantly surprised by the many changes in our guest service and our new individual associate " Yes I can" culture is constantly improving our guest services. We all have great pride in our new property and we want ever guest leaving our hotel to say "Wow, what a great experience at the Radisson Colonial Helena. Thank you , I hope you will stop by my office if you return to Helena so I can give you a tour of our new Hotel. Very best regards, Terry
  • Sharon V
    Helena, United States
    “Meeting rooms review by Sharon V from Helena, United States
    4.0  of 5 stars
    Reviewed 
    January 21, 2016
    Trip type: 
    Business
    I attended continuing education and state association meetings at this location. The location and staff are great, the staff was helpful, they made sure all our needs were met, space was comfortable and bright. Technology was very well used.
    Stayed 
    January 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review,
    April 28, 2016
    Thank you for you kind review, your kind words motivate us to even do better. If you planning on returning to Helena again , please call me, I think when you return you will be pleasantly surprised by the many changes in our guest service and our new individual associate " Yes I can" culture is constantly improving our guest services. We all have great pride in our new property and we want ever guest leaving our hotel to say "Wow, what a great experience at the Radisson Colonial Helena. Thank you , I hope you will stop by my office if you return to Helena so I can give you a tour of our new Hotel. Very best regards, Terry
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.