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TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 2,135 traveler reviews
Ranked #3 of 32 hotels in Kalamazoo
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    1325
  • Very Good
    469
  • Average
    162
  • Poor
    102
  • Terrible
    77

Type of Traveler

  • traveler_type_families
    Family
    469
  • traveler_type_couples
    Couples
    405
  • traveler_type_solo
    Solo travel
    78
  • traveler_type_business
    Business
    928

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Radisson Plaza at Kalamazoo Center Guest room with two queen beds King Manhattan Suite Idun Spa and Salon View just inside room, next to mini-kitchen counter.

Most Recent Traveler Reviews:

  • josephbeanlicdm
    Kalamazoo, Michigan
    “Should have got a basic room! review by josephbeanlicdm from Kalamazoo, Michigan
    1.0  of 5 stars
    Reviewed 
    October 15, 2018
    Trip type: 
    Couples
    Splurged on the Jacuzzi Suite for my wife's birthday weekend. Jacuzzi didn't work, spent all that money for a queen bed with bad pillows, and two bath tubs. A lot of money for essentially a big bowl of warm water. Will not be back. Room wasn't ready at check in. didn't get in until almost 6pm which left us rushed to get ready for the event we had tickets to attend down town.
    Stayed 
    October 2018
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    1.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Katie H, Guest Experience Manager at Radisson Plaza Hotel at Kalamazoo Center, responded to this review,
    October 16, 2018
    Dear Joseph, Thank you for taking the time to give us this feedback! I was so sorry to hear that the Jacuzzi did not work, especially since it was for your wife's birthday weekend. There is no excuse for this and the problem is being fixed by our Engineering and Maintenance team. I would love to remedy this bad experience for you and see what we can come up with as a solution. Please give me a call or an email, and I will do what it takes to make this right for you and your wife. Sincerely, Katie Hallup Guest Experience Manager 269-343-3333 khallup@ghgkz.com
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.