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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 826 traveler reviews
Ranked #2 of 14 hotels in Kitchener
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Katie KLondon, Canada“Wedding booking/stay review by Katie K from London, Canada”ReviewedSeptember 15, 2018Trip type:CouplesPlease read previously stated complaints Booked for multiple people and was told 2 of the rooms were not reserved. I signed realeases to pay for my guests rooms. Let this was not honored. I was dissipointed with the lack of communication .StayedSeptember 2018September 16, 2018Dear Katie, Thank you again for taking the time to write your review and give us your feedback. We appreciate your feedback so that we find tune in our operations. I am very very sorry and there is nothing I can say that will make the inconvenience any better. I have forward your concerns with our sales team so that we can better communicate and fix the gap between us so that this kind of issue does not happen in the future. I hope that we can have the opportunity to make it right for you. Again I am very sorry and please accept our apologies and I can assure you that we improve our communications and for that we thank you.
- cynthiasbacktoschool“Wedding Kitchener review by cynthiasbacktoschool”ReviewedSeptember 10, 2018Trip type:Friends getawayI had a wonderful stay at the Radisson. The bed was comfortable the room clean and the hot breakfast was very good. I wish I had had a chance to take advantage of the pool however, the bed was so comfortable that I slept in.StayedSeptember 2018September 16, 2018Dear Cynthia Thank you for the time to write your review about your experience at our hotel, and of course we are delighted to hear that you had a wonderful time. I hope on your next visit you can take advantage of the pool and our breakfast and we can exceed your expectations. It was a pleasure having you with us.
- Coastal286873“Good choice for hotel in Kitchener. review by Coastal286873”ReviewedSeptember 03, 2018Trip type:FamilyNice hotel, friendly and professional staff. Good location, easy to find. Lots of parking, but can do with some extra signage. Option of breakfast buffet for an additional (discounted) cost. Comfortable rooms with bar fridge and microwave, perfect for families or longer stays.StayedAugust 2018September 06, 2018Dear Coastal286873, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a pleasant stay. We value your feedback and we will forward your concerns regarding breakfast and parking to our management team. We look forward to your next stay and we hope that we can exceed your expectations.
1-5 of 373 reviews
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