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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 888 traveler reviews
Ranked #3 of 14 hotels in Kitchener

Traveler rating

  • Excellent
    374
  • Very Good
    292
  • Average
    122
  • Poor
    51
  • Terrible
    49

Type of Traveler

  • traveler_type_families
    Family
    288
  • traveler_type_couples
    Couples
    133
  • traveler_type_solo
    Solo travel
    50
  • traveler_type_business
    Business
    292

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Function Area Hotel Staircase Bathroom amenities Fitness Centre

Most Recent Traveler Reviews:

  • barbhaase
    “Dissatisfied review by barbhaase
    2.0  of 5 stars
    Reviewed 
    June 07, 2019
    Trip type: 
    Family
    The hotel is nice, the rooms are nice, but don't expect to get the type of room you request. Also, unless you're lucky enough to get a free breakfast, you're better driving a couple blocks to Tim Horton's.
    Stayed 
    June 2019
    4.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    June 08, 2019
    Dear Mrs. Haase, First and most thank you for sharing your experience with us. I would like to apologize for the inconvenience. However, I checked your reservation and you booked a room with two queen beds as per your request and that was what you got, but when a guest requests adjoining rooms, we cannot guaranteed it, we con only do our very best and try to accommodate based on availability. unfortunately due to being sold out, we could not fulfill your adjoining rooms request. So we put you as close as we could. As per our breakfast, our hotel has different packages which some packages have breakfast included, and your had booked online which is only room and tax. Our staff works really hard to make sure our guests are accommodated as they need and of course upon availability. We do hope to have the chance to make it up to you.
  • mimh236
    Markham, Canada
    “Happy Camper review by mimh236 from Markham, Canada
    5.0  of 5 stars
    Reviewed 
    May 27, 2019
    Trip type: 
    Business
    Always have a good experience at this facility. Friendly and accommodating staff, nice rooms, decent breakfast. There is easy access to the KW area. The restaurants next door can be accessed by underground walkway and offer varied menus.
    Stayed 
    May 2019
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    May 29, 2019
    Dear Happy Camper, We value your feedback and it is great to hear the positive and the things we can do to improve. We appreciate you taking the time to share with us your experience and we will certainly use your feedback to improve and keep giving our care and best service to our guests. We hope to see you again .
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.