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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 759 traveler reviews
Ranked #1 of 14 hotels in Kitchener
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Larry W“Unexpected excellence review by Larry W”ReviewedFebruary 09, 2017Trip type:BusinessWe were directed to this hotel but found it to be excellent! Desk staff were friendly during both-check in and check-out. The room cleaning staff was excellent and accommodating. Easy access to multiple restaurants. Fitness facility had totally operational equipment!StayedFebruary 2017Review collected in partnership with this hotelApril 28, 2017Dear Larry W Thank you for your feedback and for taking the time to write about your experience. We are thrilled to read that you enjoyed your stay and that your expectations were exceeded. We look forward to your next stay.
- Darrell RMilverton, Canada“Staff very friendly and Helpful review by Darrell R from Milverton, Canada”ReviewedJanuary 26, 2017Trip type:CouplesThis location has been a favorite of my wife and me for many years, because of the friendly and helpful staff, but also the clean up to date rooms and decor. When ever we have had any issue it has been resolved quickly and usually with a result better then expected! Last stay we were assigned a room with a smell of tobacco smell. We asked the front desk and we were immediately upgraded and moved to a better room! This is just an example of the extra effort that the staff puts into an enjoyable stay. We will be back!StayedJanuary 2017Review collected in partnership with this hotelMarch 16, 2017Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our guest services and clean rooms. We are always striving to meet and exceed our guests expectations! We look forward to your next stay.
- annzrayOshawa, Canada“hockey tournament review by annzray from Oshawa, Canada”ReviewedJanuary 23, 2017Trip type:Friends getawayThis hotel was very good for locations to hockey arenas and the rooms were well kept. The included breakfast was very good. The beds, which are those Number beds, seemed a little old and were not the most comfortable,but ok for the amount of time we were in them and the price we paid for the roomStayedJanuary 2017Review collected in partnership with this hotelMarch 05, 2017Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and breakfast. We appreciate your feedback on the beds and apologize that it was not comfortable. We understand how important a good nights rest is and will look into correcting this issue. We look forward to your next stay.
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