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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 850 traveler reviews
Ranked #2 of 14 hotels in Kitchener
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- jackieparillonPickering, Canada“Highly recommend review by jackieparillon from Pickering, Canada”ReviewedAugust 09, 2018Trip type:FamilyWe had a good stay with extremely friendly staff. The location is also good with lots nearby. The restaurants adjacent to the hotel have great food and friendly staff as well. The rooms are kept clean. The pool was warm and welcomed.on the rainy days.StayedAugust 2018August 14, 2018Dear jackieparillon, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay. It is always a pleasure to have you with us.
- gtalocationsmanagerToronto, Canada“Poor Sleep with Dirty blanket review by gtalocationsmanager from Toronto, Canada”ReviewedAugust 08, 2018Trip type:FamilyBeds are aweful. Room was dirty ..Check in staff outstanding. Won't stay in this location again. Holiday Inn across the street. First time at a Raddisson and probably the last time. Although they did give us another room late at night because are beds were broken, they should have offered a discount for inconvenience.StayedAugust 2018August 14, 2018Dear gtalocationsmanager, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation and that your sleep was interrupted due to the bed. We are reviewing the condition of your room and the beds as well with our maintenance staff and housekeeping staff to ensure our guest rooms are up to brand standards. We are truly sorry you experienced this inconvenience and I hope that you are able to allow us to make it up to you. thank you once again for your feedback and I would like to let you know that we take your comments seriously.
26-30 of 391 reviews
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