Main Content
BOOK NOW

Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
 
 
 

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 835 traveler reviews
Ranked #2 of 14 hotels in Kitchener
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    352
  • Very Good
    278
  • Average
    117
  • Poor
    43
  • Terrible
    45

Type of Traveler

  • traveler_type_families
    Family
    271
  • traveler_type_couples
    Couples
    127
  • traveler_type_solo
    Solo travel
    46
  • traveler_type_business
    Business
    272

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Function Area Hotel Staircase Bathroom amenities Fitness Centre

Most Recent Traveler Reviews:

  • WT50
    Kitchener, Canada
    “Good hotel in Kitchener-Waterloo review by WT50 from Kitchener, Canada
    5.0  of 5 stars
    Reviewed 
    July 01, 2018
    Trip type: 
    Couples
    This hotel has comfortable, well-appointed rooms and good facilities at the hotel. I'd recommend it. (It's nonsense to require a review to have 200 words, but if you must, here are another 25 nonsense words to make your minimum length!.)
    Stayed 
    June 2018
    5.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    July 04, 2018
    Dear WT50, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a wonderful time during your stay. We look forward to your next stay.
  • susansilvagni
    Memphis, Tennessee
    “Great Staff, moderate hotel review by susansilvagni from Memphis, Tennessee
    3.0  of 5 stars
    Reviewed 
    June 22, 2018
    Trip type: 
    Business
    Hotel needs updated, tub and sink drip. Rugs dirty. not the cleanest hotel I've stayed in. Breakfast is not very good. the waffles are good, but I don't eat them much. the eggs taste fake, the bacon is crisp and chewy at the same time. the same sausage appeared to be served on 3 consecutive days as the color kept getting darker each day and it was also getting drier each day.
    Stayed 
    June 2018
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    June 27, 2018
    Dear susan Silvagni, We are sorry to hear that you were not satisfied with the breakfast and the hotel. Your review gives us the opportunity to correct deficiencies in our service. We hope you will give us another chance if you are in the area again. Thank you for taking time to write this review and we look forward to having you with us.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.