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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,032 traveler reviews
Ranked #34 of 392 hotels in Kolkata (Calcutta)

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
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TripAdvisor Photos
Lobby at the Park Plaza Kolkata Ballygunge The Superior Room at the Park Plaza Kolkata Ballygunge Lobby at the Park Plaza Kolkata Ballygunge The Park Plaza Kolkata Ballygunge Smoke Shack at the Park Plaza Kolkata Ballygunge

Most Recent Traveler Reviews:

  • Freedom67603395058
    Kolkata (Calcutta), India
    “Radisson ballygange was not expected to the standard of a star hotel review by Freedom67603395058 from Kolkata (Calcutta), India
    1.0  of 5 stars
    May 20, 2019
    Trip type: 
    Overall you can see a lack of enthusiasm in all staff... Several time my wife asked to open the jacuzzi and even after an hour it was not done.. Once you go to restaurant for breakfast or lunch even water was not served at time and after using swimming pool my kid got skin allergy and when I reported it they called doctor and even for doctor they charged us... Funny right... Like this so many funny funny incidents... Avoid if possible...
    May 2019
    1.0  of 5 stars
    1.0  of 5 stars
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    2.0  of 5 stars
    1.0  of 5 stars
    neetuahu, Manager at Radisson Kolkata Ballygunge, responded to this review,
    May 21, 2019
    Dear Sir, Thank you for taking the time to provide your feedback regarding our hotel on TripAdvisor. We are certainly disappointed that your stay with us was not a pleasant one. We deeply regret the inconvenience caused to you. Upon checking our Chief Engineer along with Executive Housekeeper personally checked the Jacuzzi and did not find any leakage during the checking time. Also the swimming pool water has certain percentage of chlorine in it always which would have caused the allergy. Our Front Office Manager spoke to you and had addressed the point with you. Nothing is more important than regaining your trust and look forward to the pleasure of welcoming you again with genuine heartfelt service excellence.. Best Regards, Neetu Ahluwalia Associate Director Revenue
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.