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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,091 traveler reviews
Ranked #11 of 26 hotels in Lansing
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- ashley3803Dearborn Heights, Michigan“Not impressed review by ashley3803 from Dearborn Heights, Michigan”ReviewedJuly 13, 2018Trip type:BusinessWe had issues with everything possible during our stay, check in issues, cleanliness issues, no sheets, slow elevators, wrong pricing, rooms not ready on time, slow staff at the restaurants, and very minimal amenities in each of the rooms we reserved.StayedJuly 2018July 14, 2018Ashley3803, Thank you for sharing your experience with us. While it was certainly well below our expectations and standards, we do share all feedback with the team to ensure others do not have similar experiences.
- jadeionHouma, Louisiana“Lansing Radisson review by jadeion from Houma, Louisiana”ReviewedJuly 13, 2018Trip type:Businesspros: -food -available service cons: -housekeeping failing to clean poop from the bathroom door -housekeeping not putting a mattress cover on the bed -only leaves one set of towels -housekeeping not cleaning the rooms in a timely mannerStayedJuly 2018July 14, 2018jadeion, Thank you for taking the time to share your experience. Certainly our basic expectations of our housekeeping team are much higher than you described and I assure you all comments are shared with the team. The cons you described are unacceptable and are being addressed.
1-5 of 564 reviews
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