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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,091 traveler reviews
Ranked #11 of 26 hotels in Lansing

Traveler rating

  • Excellent
    487
  • Very Good
    266
  • Average
    180
  • Poor
    92
  • Terrible
    66

Type of Traveler

  • traveler_type_families
    Family
    149
  • traveler_type_couples
    Couples
    83
  • traveler_type_solo
    Solo travel
    40
  • traveler_type_business
    Business
    729

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
20180518_100110_large.jpg 20180518_100105_large.jpg 20180520_074853_large.jpg pool pool sign

Most Recent Traveler Reviews:

  • ashley3803
    Dearborn Heights, Michigan
    “Not impressed review by ashley3803 from Dearborn Heights, Michigan
    1.0  of 5 stars
    Reviewed 
    July 13, 2018
    Trip type: 
    Business
    We had issues with everything possible during our stay, check in issues, cleanliness issues, no sheets, slow elevators, wrong pricing, rooms not ready on time, slow staff at the restaurants, and very minimal amenities in each of the rooms we reserved.
    Stayed 
    July 2018
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Cleanliness
    Kevin R, Manager at Radisson Hotel Lansing at the Capitol, responded to this review,
    July 14, 2018
    Ashley3803, Thank you for sharing your experience with us. While it was certainly well below our expectations and standards, we do share all feedback with the team to ensure others do not have similar experiences.
  • jadeion
    Houma, Louisiana
    “Lansing Radisson review by jadeion from Houma, Louisiana
    2.0  of 5 stars
    Reviewed 
    July 13, 2018
    Trip type: 
    Business
    pros: -food -available service cons: -housekeeping failing to clean poop from the bathroom door -housekeeping not putting a mattress cover on the bed -only leaves one set of towels -housekeeping not cleaning the rooms in a timely manner
    Stayed 
    July 2018
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Kevin R, Manager at Radisson Hotel Lansing at the Capitol, responded to this review,
    July 14, 2018
    jadeion, Thank you for taking the time to share your experience. Certainly our basic expectations of our housekeeping team are much higher than you described and I assure you all comments are shared with the team. The cons you described are unacceptable and are being addressed.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.