Madison Hotels | Radisson Hotel Madison

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TripAdvisor Traveler Rating:

4.0 of 5 stars Based on 508 traveler reviews

Ranked #18 of 63 hotels in Madison

66% of travelers recommend

Certificate of Excellence 2017

Traveler rating

Excellent

238
Very Good

145
Average

67
Poor

38
Terrible

21

Type of Traveler

Family

153
Couples

101
Solo travel

32
Business

170

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveler tips help you choose the right room. Room Tips (5)

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A Separate encrypted network for business travelers

FIlthy closed hot tub. Radisson does not make reservation seekers aware of this.

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832aronm
Philadelphia, United States
“Good hotel, except... review by 832aronm from Philadelphia, United States”
Reviewed
June 21, 2017
Trip type:
Business
It is a good hotel. The staff is nice and they try to be accommodating. The hotel was booked for me by my organization. At the time of check in they asked for a credit card for incidentals. They said it would only be a $20 charge. They charged the entire week to my card. I went back to the front desk and they assured me it would be removed... It wasn't and now a week later I called again and it has still not been removed.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
annmk2017
Cashton, United States
“Enjoyable Stay review by annmk2017 from Cashton, United States”
Reviewed
June 19, 2017
Trip type:
Family
I enjoyed this hotel stay because of the quiet, clean, and comfortable room and excellent bar/restaurant. It was close to the location where I was attending an event. The price was also very reasonable!!
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
barbc614
“Beds were Awful review by barbc614”
Reviewed
June 19, 2017
Trip type:
Family
The beds were awful. We think they were to be sleep number but did not have any controls. Very noisy too - kids running in the halls all night. Pool area was dirty. Bathroom tub floor was never cleaned. Breakfast area had ants.
Stayed
June 2017
Rooms
Value
Sleep Quality
Location
Cleanliness
Service
Review collected in partnership with this hotel
CarlsonRezidor, Customer Care at Radisson Hotel Madison, responded to this review,
June 21, 2017
Thank you for reaching out to us. We are sorry to hear that you did not have a good night’s sleep due to the comfort of your bed during your stay. We know a good night’s rest is very important. Also, we apologize that you were bothered by the noise made by other guests at that time. Moreover, it is with deep regret to learn that we were not able to meet your expectations with the cleanliness of the pool, breakfast area and the bathroom facilities. This is not the kind of experience we want our valued guests to have. Your feedback will be forwarded to the hotel management to ensure that hotel facilities and guest rooms are up to Radisson Hotel standards. We hope for another opportunity to make a more favorable impression in the future.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.