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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 856 traveler reviews
Ranked #36 of 305 hotels in Mexico City

Traveler rating

  • Excellent
    327
  • Very Good
    318
  • Average
    142
  • Poor
    46
  • Terrible
    23

Type of Traveler

  • traveler_type_families
    Family
    115
  • traveler_type_couples
    Couples
    48
  • traveler_type_solo
    Solo travel
    44
  • traveler_type_business
    Business
    599

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Paraiso Hotel in Mexico City Mexico City Hotel Accommodation in Mexico City Mexico City Lodging Hotel's Atrium in Mexico City
TripAdvisor Photos
Hotel facade Hotel facade Business Class Room Business Class Room Business Class Room

Most Recent Traveler Reviews:

  • Guillermo M
    “Stay only if you have too. review by Guillermo M
    3.0  of 5 stars
    Reviewed 
    March 24, 2017
    Trip type: 
    Business
    Noisy place with loud road noise. Check in and check out are slow and cumbersome. They did not clean the toilet seat in the room I was assigned. The pillows are terrible, and the mattresses have seen better days.
    Stayed 
    March 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jorge O, Gerente at Radisson Paraiso Hotel Mexico City, responded to this review,
    March 25, 2017
    Dear guest , Thank you for taking the time to letting us know your comments. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Room División Manager Hotel Radisson Paraiso Perisur 59 27 59 59
  • jamesbG901QC
    San Diego, United States
    “Excellent Hotel review by jamesbG901QC from San Diego, United States
    5.0  of 5 stars
    Reviewed 
    February 20, 2017
    Trip type: 
    Business
    I had a very positive experience at the Radisson Hotel in Mexico City. I have stayed at this hotel numerous times, and I intend to stay there again on my next trip. The front desk staff were very helpful and polite, and the bellhops were very helpful and accommodating as well.
    Stayed 
    February 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jorge O, Gerente at Radisson Paraiso Hotel Mexico City, responded to this review,
    February 23, 2017
    Dear guest, Thank you for taking the time to letting us know your comments. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Gerente de Division Cuartos Hotel Radisson Paraiso Perisur 59 27 59 59
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.