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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 596 traveler reviews
Ranked #3 of 7 hotels in Wauwatosa
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Most Recent Traveler Reviews:
- umyal L“Staff is not courteous review by umyal L”ReviewedJuly 19, 2019Trip type:BusinessI stayed at this Radisson for several weeks and typically I like the place. But this week, the checkout experience was not good. Upon asking copy of the receipt at the checkout, the lady didn't know how to print the receipt. Then another lady came and she refused to give me a copy saying this was booked differently than previous weeks and can not give me a receipt. This hotel was booked by my company and I always get a receipt copy in all previous weeks upon asking. But this week the lady completely refused it. I tried to explain that I need to receipt to submit the expenses. She was very rude and said you don't understand anything.. several times. Providing a receipt copy is a common curtsy and should not be this way. And most importantly the front desk staff is reflection of the hotel. They should be courteous to the customer. Probably I need to change to another hotel for better guest treatment.StayedJuly 2019July 19, 2019We do apologize for your disappointing experience. If your reservation is pre-paid through a third party we are not able to give you a receipt, you would need to get it from the third party. Otherwise, we can definitely give you a receipt. We hope to have you back with us!
- stevemaribethSouthport, North Carolina“Great Stay review by stevemaribeth from Southport, North Carolina”ReviewedJuly 12, 2019Trip type:CouplesWe were there nearly two weeks. Jimmy's Island Bar & Grill is a great restaurant -- greatly exceeded what I would expect from most hotel food and the bar décor and atmosphere was fun. There is nice outdoor seating as well with a firepit. The staff was great. This was our second lengthy stay at this hotel.StayedJune 2019July 15, 2019We're so happy to be your home away from home and look forward to your return!
- Adventure22919568086Green Bay, Wisconsin“Great location. Good people. review by Adventure22919568086 from Green Bay, Wisconsin”ReviewedJuly 10, 2019Trip type:CouplesStayed there for Summer fest this time. Been there many, many times in the past. Good people, and the rates are fine. Nice restaurant there, and you can't beat the location that's in the middle of it all on that side of town.StayedJuly 2019July 11, 2019Thank you! We're so happy you enjoyed your stay and hope to see you again!
- manishvirmaniJakarta, Indonesia“Complaint review by manishvirmani from Jakarta, Indonesia”ReviewedJuly 10, 2019Trip type:BusinessAs mentioned in the survey surprisingly the lady at Fremont desk refused to add my points to my membership for the stay simply because I booked the room with Booking.com. Eventually Tadisson is getting paid and the guest should earn the points for stay. Never experienced this with any other membership I have for other hotel chains. Unheard of !!!!!StayedJuly 2019July 11, 2019We can add your member number, unfortunately it's up to Corporate Radisson to add the points for your stay, we do not have control over that at the property level. We do hope that your stay was enjoyable!
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