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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 686 traveler reviews
Ranked #1 of 2 hotels in New Rochelle
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Most Recent Traveler Reviews:
- Stephane LSan Antonio, United States“Party Animal Hotel ! review by Stephane L from San Antonio, United States”ReviewedJuly 28, 2016Trip type:FamilyIf you go there to sleep ! Forget about it! Though if you want to party ! this is the place to be.... Very good location ! near to good restaurants and 5 minutes walk to train station ...this is not a place for families ....StayedJuly 2016Review collected in partnership with this hotelAugust 01, 2016Thank you for choosing the Radisson Hotel for your weekend visit to New Rochelle. We appreciate the time you took to complete our guest survey. We are happy to see that you enjoyed some areas of our hotel, including our location. However, it seems we fell short of your expectations. Our intention is always to ensure a relaxing and delightful stay at our hotel. If your experience was less than perfect, we did not do our jobs. I am so sorry to hear that you were disturbed by your neighbors and fellow guests. We are the hotel of choice in the area for weddings and special events on the weekends, where people tend to be jovial and celebratory. We always do our very best to ensure that our guests are respectful of one another. Unfortunately, not everyone obliges and cares little for the impact they have on other people. Our 24/7 security personnel is always very quick to respond and disperse disruptive guests, and/or remove them from the property, when they are informed of a situation. Once again, we apologize that you were disturbed at all and that it impacted your stay so negatively. We will continue to strive to be better today than we were yesterday. Your comments are the catalyst to achieving that goal. Thank you for sharing your thoughts in an effort to help us improve.
- Robin JUnited States“hotel review by Robin J from United States”ReviewedJuly 24, 2016Trip type:BusinessHad to stay with a co-worker for work. Very nice, clean, spacious room (bathroom was a bit tight, but no big deal). We had the buffet breakfast, which was fine, a bit pricey, but ok. We were on the 6th floor and could see the bay from our window, which was nice.StayedJuly 2016Review collected in partnership with this hotel
- Arielle NNew Rochelle, United States“Wedding weekend stay review by Arielle N from New Rochelle, United States”ReviewedJuly 20, 2016Trip type:CouplesThe hotel offers a bridal suite for wedding couples which comes with a room and a suite. Both were very spacious. The house keeping staff were nice. However the front desk staff messed up the welcome packages I prepared for my guests staying at the hotel. Some of my guests did not get any package, while some of the others got packages made by some other wedding couples. That was an important part of my wedding weekend as I spent a lot of effort to make the welcome packages, so disappointed on that note.StayedJune 2016Review collected in partnership with this hotelJuly 21, 2016Thank you for choosing the Radisson Hotel for your stay in New Rochelle. We always love when our neighbors from the Bronx come to see us, especially for such an important event! Congratulations on your recent marriage! It is such an exciting time to celebrate and we feel honored to have been a part of it. We are delighted to see that you enjoyed many areas of our property, but it seems we fell short of your expectations overall. We are very disappointed to learn of the issue with your gift bag distribution while here at the hotel. Even though your experience was not up to your standards, or ours, we thank you for letting us know so that we can address it properly and ensure it never happens again. We thank you for your feedback and hope to regain your faith in the Radisson brand moving forward. Feel free to contact me any time if you would like to discuss this matter further. Once again, we sincerely apologize. We wish you and your new husband one hundred years of health and happiness. I look forward to hearing back from you.
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