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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 759 traveler reviews
Ranked #1 of 2 hotels in New Rochelle
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Happiness31537005834“Friendly and Clean review by Happiness31537005834”ReviewedNovember 24, 2018Trip type:BusinessI have found your hotel to be one of the best in New Rochelle. I travel there for seminars and workshops. I like how convenint the location is. It is a friendly hotel and I can imagine that in the summer it is even better. Thanks for a great stay.StayedNovember 2018
- MissNitasConcord, North Carolina“MoMa's Was Exciting! review by MissNitas from Concord, North Carolina”ReviewedNovember 17, 2018Trip type:FamilyThoroughly enjoyed my visit to MoMa's the music and environment was exciting and the food delicious! Sounds and sights were appealing to the senses. The music was awesome and the staff very accommodating.StayedNovember 2018
- symoneo2017“Customer Service is lacking review by symoneo2017”ReviewedNovember 16, 2018Trip type:FamilyThere are no complaints about the facilty. The room was clean and comfortable. The customer service at this hotel is lacking. The staff was indifferent to their guests and seemed to hate their job. I unfortunately would not recommend this hotel for that reason only.StayedNovember 2018November 17, 2018Thank you for taking the time to review your experience at our property, and for the positives you mentioned about your experience. I am very sorry to hear that you felt our staff took away from that experience. We pride ourselves on maintaining a staff that goes above and beyond to meet the needs of our guests. Is there a particular example of how we fell short of doing so in your opinion? We rely on feedback from guests like yourself as we are constantly training and working on ways to improve the experience of our guests. If you are willing to provide some details that led to your opinion, I can assure you we will address them specifically to avoid similar shortfalls in the future.
- Frieda G“Great stay! review by Frieda G”ReviewedOctober 20, 2018Trip type:Friends getawayHotel was clean, comfortable, safe. Registration and sign out was easy. The pillows here are great and the sheets were definitely clean. Was a good stay and breakfast was delicious! Will definitely come here again.StayedOctober 2018
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