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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 4,941 traveler reviews
Ranked #267 of 478 hotels in New York City
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- William POrlando“Poor Service review by William P from Orlando”ReviewedJune 20, 2017Trip type:BusinessStaff was rude and hung up on me. Didn't bring laundry on time and lost my shirts which weren't delivered until very late at night when I needed to get up early for work. Room service was closed and conflicting accounts of when room service closed. Overall a very bad experience.StayedJune 2017Review collected in partnership with this hotelJune 22, 2017Thank you for taking the time to bring this concern to our attention. It is with deep regret to learn that you were not satisfied with the service you received from our staff during your stay. Please accept our heartfelt apologies for any inconvenience this may have caused you. This is not the kind of experience we want our valued guests to have. Your feedback gives us the opportunity so we can continually improve our services. We value your opinion and that is something we definitely can take back to our brand. We would love to have you back on your next trip to New York to give us another try!
- 468fengcShanghai, China“Good location review by 468fengc from Shanghai, China”ReviewedJune 19, 2017Trip type:BusinessVery good location, ten minute walking distance from Times Square. The room is quite. Staff are friendly. Some room rate include the breakfast and it is a great one. The room is not that large, but it worth the price.StayedJune 2017Review collected in partnership with this hotel
- 930rolandaNew York, United States“Great location review by 930rolanda from New York, United States”ReviewedJune 18, 2017Trip type:FamilyVery profesional staff, high efficiency check in-out, clean and good internet, best location so close to Subway and walking distance to many famous places. Did not visit fitness center. High price, but that's New York. My room was little dark.StayedJune 2017Review collected in partnership with this hotel
131-135 of 1,058 reviews
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