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TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 2,358 traveler reviews
Ranked #125 of 480 hotels in New York City
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    1289
  • Very Good
    770
  • Average
    211
  • Poor
    44
  • Terrible
    44

Type of Traveler

  • traveler_type_families
    Family
    332
  • traveler_type_couples
    Couples
    1202
  • traveler_type_solo
    Solo travel
    141
  • traveler_type_business
    Business
    312

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    5.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Front Desk at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York The Executive Room at the Cassa Hotel 45th Street New York Entrance at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York

Most Recent Traveler Reviews:

  • Anita W
    “Theater trip review by Anita W
    5.0  of 5 stars
    Reviewed 
    June 20, 2018
    Trip type: 
    Couples
    This is a perfect spot for a trip to the theater district. Staff service is excellent from check in to check out. The rooms are quiet and comfortable. We slept great! They recognized our rewards club membership and had welcome gifts for us.
    Stayed 
    June 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • Paige W
    Bangkok, Thailand
    “Cassa Hotel review by Paige W from Bangkok, Thailand
    4.0  of 5 stars
    Reviewed 
    June 19, 2018
    Trip type: 
    Couples
    Very clean hotel in the heart of Manhattan, if you are looking to stay 4-5 blocks from times square this is perfect for you. Subway accessible, close to museums, tons of restaurants, central park (like a 10 block walk- 15 min)
    Stayed 
    June 2018
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • Varun G
    Bedminster, NJ, United States
    “Nice location, friendly staff but a little outdated review by Varun G from Bedminster, NJ, United States
    4.0  of 5 stars
    Reviewed 
    June 19, 2018
    Trip type: 
    Business
    The hotel is just a couple of block from both Bryant park and Times Sq .. but the property is little run down and rooms are small .. floors above 27 are residential so guests may have to wait a long time for elevators .. During my stay one of the elevators was broken and the one that was working was being shared with Construction and maintenance crew.
    Stayed 
    June 2018
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.