Main Content
BOOK NOW

Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
 
 
 

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 2,523 traveler reviews
Ranked #178 of 492 hotels in New York City
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    1360
  • Very Good
    819
  • Average
    228
  • Poor
    59
  • Terrible
    57

Type of Traveler

  • traveler_type_families
    Family
    369
  • traveler_type_couples
    Couples
    1279
  • traveler_type_solo
    Solo travel
    151
  • traveler_type_business
    Business
    330

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    5.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Front Desk at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York The Executive Room at the Cassa Hotel 45th Street New York Entrance at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York

Most Recent Traveler Reviews:

  • GrandTour67578453519
    “Brilliant stay review by GrandTour67578453519
    5.0  of 5 stars
    Reviewed 
    December 11, 2018
    Trip type: 
    Family
    Great stay at the Cassa. Fridge , safe in room. Easy access to wi-fi.Very central , giving us easy access to everything we wanted to do/see.Coffee in lobby in mornings was extremely welcome.Staff were helpful and friendly
    Stayed 
    December 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
  • arnea2018
    Stavanger, Norway
    “Close to everything review by arnea2018 from Stavanger, Norway
    4.0  of 5 stars
    Reviewed 
    December 10, 2018
    Trip type: 
    Couples
    The hotel is close to everything, 15min walk to central park or Macys. Clean rooms, friendly staff, easy check-in and check-out. Could have been coffee available in reseption 24/7 or maybe coffee makers in rooms?
    Stayed 
    December 2018
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • Dreamer24671810577
    “Great location but tired and disappointing experience review by Dreamer24671810577
    3.0  of 5 stars
    Reviewed 
    December 10, 2018
    Trip type: 
    Couples
    Fantastic location near to everything you want to see and easy transport downtown. The reception and staff were friendly and polite but the room was filthy and small with damage to most surfaces and items therein. Second room we moved to was clean at least but so small there was only space for one bedside table! The other side was a foot from the wall and claustrophobic! The wardrobe poked out in the middle of the room - no shelves or drawers free standing, lamp shades were split and torn and plug sockets, safe and phone didn’t work. Bathroom was great but didn’t make up for the rest of the issues! All in all, overpriced and disappointing.
    Stayed 
    December 2018
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • Travel03253932438
    “Great experience review by Travel03253932438
    5.0  of 5 stars
    Reviewed 
    December 10, 2018
    Trip type: 
    Family
    Decided to spend a couple days in New York see a play and decided to book this hotel . I Camp rave more about this hotel the staff was amazing helpful courteous polite I could not recommend a nicer place to stay !
    Stayed 
    December 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.