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TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 2,409 traveler reviews
Ranked #147 of 479 hotels in New York City
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    1308
  • Very Good
    789
  • Average
    216
  • Poor
    45
  • Terrible
    51

Type of Traveler

  • traveler_type_families
    Family
    349
  • traveler_type_couples
    Couples
    1221
  • traveler_type_solo
    Solo travel
    143
  • traveler_type_business
    Business
    321

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    5.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Front Desk at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York The Executive Room at the Cassa Hotel 45th Street New York Entrance at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York

Most Recent Traveler Reviews:

  • Micael G
    Malmo, Sweden
    “Great location and nice staff review by Micael G from Malmo, Sweden
    5.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Couples
    Went to New York for a couple of days on our way home from L A and had a great stay. The location is fantastic, staff is friendly, rooms are nice and modern. Nothing to complain about. Can really recommend it to anyone that want to be in Manhattan in the middle of things.
    Stayed 
    August 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Jermaine H, Front Office Manager at Cassa Hotel 45th Street New York, responded to this review,
    August 14, 2018
    Micael, Thank you for leaving such a wonderful review of your stay on TripAdvisor. We appreciate your kind words about the staff, location and on behalf of our entire staff at Cassa Hotel NY 45th Street we thank you for your business and we hope to see you again when your travels bring you back to the area!
  • kmcspadden
    Rock Hill, South Carolina
    “Repeat visitors review by kmcspadden from Rock Hill, South Carolina
    4.0  of 5 stars
    Reviewed 
    August 12, 2018
    Trip type: 
    Couples
    In the past few years, my husband and I have been fortunate to be able to vacation in NYC once a year or so, and since we found Cassa, we haven't stayed anywhere else. The location is absolutely perfect for us because we come to the city primarily to see live theater and eat at places like Le Bernardin...and we can walk to both. The hotel is also close to terrific shopping, Rockefeller Center, and Grand Central (as well as other subway/bus stops). It is also very quiet. We've never heard any of our neighbors, and I really like the idea of a smaller boutique hotel where the staff gets to know us during the week. The area is also full of great casual places to eat, like the Pret a Manger almost next door, the Strip House for steaks on 44th, and DB Bistro Moderne around the corner on 44th, one of our go to places to eat. The rooms are fairly comfortable, though the mattresses are miserably hard and need an upgrade. The housekeeping was terrific and responsive, and all of the staff were quick to help when they could. We were in NYC during a heat wave, and the first night our room temp wouldn't go below 80--but the hotel moved us the next morning to a different floor and we were fine after that.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.