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TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 2,376 traveler reviews
Ranked #139 of 480 hotels in New York City
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    1290
  • Very Good
    780
  • Average
    213
  • Poor
    44
  • Terrible
    49

Type of Traveler

  • traveler_type_families
    Family
    340
  • traveler_type_couples
    Couples
    1207
  • traveler_type_solo
    Solo travel
    143
  • traveler_type_business
    Business
    315

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    5.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Front Desk at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York The Executive Room at the Cassa Hotel 45th Street New York Entrance at the Cassa Hotel 45th Street New York Butter Restaurant at the Cassa Hotel 45th Street New York

Most Recent Traveler Reviews:

  • markj105
    Reston
    “Great Service, Great Location and Great Value (for Manhattan) review by markj105 from Reston
    5.0  of 5 stars
    Reviewed 
    July 15, 2018
    Trip type: 
    Family
    Overall great experience: + Service. The staff at Cassa is like an island in a sea of people. They were are friendly and helpful. + Location. In the center of everything. Minutes walk from theaters, Time Square, Rockefeller Center, Grand Central Station, Theaters + Very clean. + Well appointed, functional room. + Excellent wifi + Recognized as Radisson Rewards member and received complimentary upgrade. I would stay at this hotel again in the future and recommend it to my friends.
    Stayed 
    July 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • anastasiaballester
    Houston, Texas
    “Surprised review by anastasiaballester from Houston, Texas
    5.0  of 5 stars
    Reviewed 
    July 10, 2018
    Trip type: 
    Family
    Enjoyed my stay, the room was cleaned and well prepared for my stay. Big tv and comfortable bedding, nice bathroom and quiet place to spend a night. Would definitely recommend this place. Have not had a chance to eat at the restaurant, but I hope I will do next time!
    Stayed 
    July 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.