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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 159 traveler reviews
Ranked #17 of 49 hotels in Oakland
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Most Recent Traveler Reviews:
- U1096PBdavidjOakland, United States“Excellent stay review by U1096PBdavidj from Oakland, United States”ReviewedAugust 24, 2017Trip type:BusinessAlthough the building is older the renovations were in all the right places. The room was comfortable and the staff was friendly. The food was excellent with fast and friendly service. It was located close to where my business took place which made for an easy commute.StayedAugust 2017Review collected in partnership with this hotel
- janicef674Oakland, United States“Staycation Choice review by janicef674 from Oakland, United States”ReviewedAugust 22, 2017Trip type:FamilyChose this hotel because of price then location for a brief family staycation. Didn't really experience the hotel facilities but the rooms are clean and the beds sleep well. I probably would not choose it again but I'd recommend it to those visiting the area for the games and such. The remodel is really nice. Stayed in the outside room, not sure about the tower rooms, but our bathroom was very small and tight.StayedAugust 2017Review collected in partnership with this hotel
- Y1186XWmoniquemRPV, United States“New, Sharp Looking review by Y1186XWmoniquem from RPV, United States”ReviewedAugust 21, 2017Trip type:FamilyVery Clean, can't say too much showed up late and left very early but the staff was very nice and helpful. Very close to the fwy entrance . the restaurant food was good and the bar looked nice thou I did not partake. The pool area looked nice and easy access from all rooms.I was not able to use we arrived too late and left too early to enjoy. Beds were comfy.StayedAugust 2017Review collected in partnership with this hotel
- L4595ARmaureencoakland, United States“Terrible review by L4595ARmaureenc from oakland, United States”ReviewedAugust 16, 2017Trip type:FamilyTerrible stay Rude services Not polite Were not accommodating . Cold tiny rooms. There was no tooth paste or tooth brush. The rooms were extremely small. The rooms were cold. Rude front desk services when called for help.StayedAugust 2017Review collected in partnership with this hotelAugust 20, 2017Thank you for reaching out to us. We always desire for our valued guests stay to be outstanding. On the other hand, we apologize that you were not pleased with your stay due to the service you received from our staff, the availability of the amenities and the accommodations of your room at that time. This is certainly not the kind of experience we would like you to have. Our team is working hard to make sure our guests are comfortable and are receiving our best service. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again from now on. We hope for another chance to exceed your expectations.
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