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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 528 traveler reviews
Ranked #30 of 66 hotels in Baltimore
67% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- DrStannoMassapequa, New York“Conveniently located by Loyola University review by DrStanno from Massapequa, New York”ReviewedFebruary 05, 2017Trip type:FamilyNothing about the hotel sticks out as a negative with the exception of the elevators which are downright scary. The room was clean. The bed was comfortable (Sleep Number). The hurky jerky elevators are in dire need of maintenance or upgrade.StayedFebruary 2017Review collected in partnership with this hotelFebruary 12, 2017DrStanno, Thank you for reaching out and writing your review. We are so pleased that you found the location to be perfect for your visit and that everything was comfortable and fresh. I have taken note of your valuable comments and rest assured, these will be used to monitor and improve the quality and services we offer to our guests. Thank you for staying with us, and we hope to have an opportunity to welcome you back again. Enjoy Today! Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys
- O7065OTrichardh“problems checking in and out review by O7065OTrichardh”ReviewedJanuary 26, 2017Trip type:FamilyThey forgot to give us breakfast coupons when we checked in, then had the temerity to tell us we hadn't paid for that service the next morning. At check out we paid for the extra room we booked for our son and requested that they be careful NOT to charge HIM. But they charged anyway! Way to go! Great listening skills! Boo Hiss. Never staying at a Radisson again.StayedJanuary 2017Review collected in partnership with this hotelJanuary 28, 2017We appreciate you bringing this matter to our attention. We sincerely apologize that you felt that weren't taken care of by our staff and for the unexpected charge. This is not the type of service we want our valued guests to experience. Please reach out to our ACCOUNTING DEPARTMENT if you require additional assistance in this matter.
- Theodore S“Nice quiet stay in Baltimore. review by Theodore S”ReviewedJanuary 24, 2017Trip type:FamilyThis hotel was a quiet, very clean, friendly place to stay off the beaten path of downtown. The staff is very friendly and helpful. Enjoyed the free, convent parking.The rooms have been recently updated and house keeping was excellent.StayedJanuary 2017Review collected in partnership with this hotelFebruary 06, 2017Theodore S, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next visit. Enjoy Today! Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys
1-5 of 245 reviews
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