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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 462 traveler reviews
Ranked #30 of 61 hotels in Baltimore

Traveler rating

  • Excellent
    182
  • Very Good
    153
  • Average
    83
  • Poor
    29
  • Terrible
    15

Type of Traveler

  • traveler_type_families
    Family
    226
  • traveler_type_couples
    Couples
    57
  • traveler_type_solo
    Solo travel
    23
  • traveler_type_business
    Business
    106

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cross Keys, Baltimore Hotel Baltimore Hotel Lobby Baltimore Hotel's Lobby Baltimore Hotel's Lobby Lounge Baltimore, MD Hotel with Pool
Trip Advisor Photos
Street at the Radisson Hotel at Cross Keys Street at the Radisson Hotel at Cross Keys Street at the Radisson Hotel at Cross Keys Street at the Radisson Hotel at Cross Keys Parking at the Radisson Hotel at Cross Keys

Most Recent Traveler Reviews:

  • Wendy M
    Leawood, Kansas, United States
    “Nice location, poor quality review by Wendy M from Leawood, Kansas, United States
    2.0  of 5 stars
    Reviewed 
    August 27, 2016
    Trip type: 
    Family
    Hotel is located in a nice shopping center and is convenient to JHU. But it is in serious need of maintenance. Elevators are slow, noisy and rickety. Pet policy may result in noisy pets being located next to patrons who have no pets. Internet service is unreliable.
    Stayed 
    August 2016
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Mary O S
    New York, United States
    “Friendly service, good value review by Mary O S from New York, United States
    5.0  of 5 stars
    Reviewed 
    August 23, 2016
    Trip type: 
    Family
    We stay here frequently and always find the rooms comfortable and clean and the staff friendly and helpful. The setting at Cross Keys is pleasant and restful, with a lovely courtyard and shopping easily available.
    Stayed 
    August 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • michaelR3796NN
    Pittsburgh, Pennsylvania
    “OK - not Radisson Standards review by michaelR3796NN from Pittsburgh, Pennsylvania
    3.0  of 5 stars
    Reviewed 
    August 23, 2016
    Trip type: 
    Family
    Rooms mediocre, food and service at restaurant way below standard. Only ordered 3 things at the restaurant (to go) and they got 2 of the three wrong. Also area set up for take out but staff seemed very confused. Not sure - maybe not trained properly? Have the makings for a good place, but not achieving. Rating of average is "at best".
    Stayed 
    August 2016
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.