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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,396 traveler reviews
Ranked #8 of 18 hotels in Buena Park
68% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- michaeldP6659BASacramanto, United States“Much better when it was Embassy Suites review by michaeldP6659BA from Sacramanto, United States”ReviewedJune 20, 2017Trip type:CouplesI stayed at this hotel 15 years ago when it was the Embassy Suites, but the hotel has deteriorated greatly since then. The phone did not work, the clock did not work, and the safe was locked in the open position...the good things was that all these were fixed during our first night though. Every single exercise machine in the fitness center was out of order and the weights were very old and leaking sand...must be because they were baked under the hot direct sun light. The bathtub facet had a very bad constant leak. I would not stay at the Radisson again.StayedJune 2017Review collected in partnership with this hotelJune 21, 2017Hello michaeldP6659BA: Thank you for your TripAdvisor review. Please accept our apologies for the troubles you had with the phone, clock and fitness center. You should know that we are in the middle of a renovation to make improvements to the overall facility so your future stay will be much more enjoyable.
- brunoandkarengAZ, United States“Dissatisfied review by brunoandkareng from AZ, United States”ReviewedJune 06, 2017Trip type:FamilyHere are the problems that we encountered while staying at the Radisson: When we pulled into the back parking lot to gain access into the hotel, we needed a flash light to gain access to the entry are to gain access to our room, it was dark and left one with an unsafe feeling, if I had been traveling alone there is no way I would have accessed this dark entry without requesting an escort from the staff, when we opened the door to our room, the pungent mildew smell was unhealthy and unwelcome. Unfortunately we were unable to open any windows to reduce the odor. The carpets were stained and had creases in them to pose a tripping hazard. Would give this Hotel a thumbs down, save yourself from a poor night of rest. Hotel was under renovations, but do not offer your quests such poor facilities, fix the problems and the open up the rooms to the public.StayedMay 2017Review collected in partnership with this hotelJune 09, 2017Thank you for writing a review. We are sorry to know that you were not pleased with the parking situation at the hotel during your stay. Moreover, we apologize that you were not satisfied with the cleanliness and accommodations of the room you had at that time. This is definitely not the kind of experience we want our valued guests to have. Your feedback will be forwarded to the hotel management to ensure hotel facilities and guest rooms are up to Radisson Hotel standards. We hope for another opportunity to make a more favorable impression in the future.
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