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TripAdvisor Traveler Rating:
3.0 of 5 stars Based on 195 traveler reviews
Ranked #1 of 1 hotels in Eastlake
37% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Eric RWintersville, United States“Good for Baseball Fans review by Eric R from Wintersville, United States”ReviewedSeptember 06, 2016Trip type:FamilyPositive experience. Room clean. Staff friendly. If you are looking for a residence conveniently located by Classic Ballpark (home of the Lake County Captains baseball team) this is the place for you to stay.StayedSeptember 2016Review collected in partnership with this hotel
- Rick T“Nasty and treats customers poorly review by Rick T”ReviewedAugust 29, 2016Trip type:FamilyFamily and bridal party staying at hotel. All complained about how filthy the bathtubs were. All the drains in my room were clogged. There was a mix up with a suite. The hotel rebooked it even after we brought in so many family and friends and brought them so much business. They would not refund our money. The beds are sleep number beds. They made such loud noises whenever you turned in your sleep. Kept the rest staying the room up all the time. And there are no fans in the bathroom.StayedAugust 2016Review collected in partnership with this hotelSeptember 19, 2016Dear Rick T, Thank you for taking the time to share your comments with us. We are sorry to hear of your dissatisfaction, and that your stay with us did not work as planned. We will address your concerns regarding the bathtubs with our housekeeping staff to ensure this gets reviewed and corrected for future guests. Your feedback will assist us in preparing for future meetings and events at our property. We hope for another chance to exceed your expectations.
1-5 of 98 reviews
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