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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 860 traveler reviews
Ranked #3 of 47 hotels in Guatemala City
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    377
  • Very Good
    306
  • Average
    101
  • Poor
    44
  • Terrible
    32

Type of Traveler

  • traveler_type_families
    Family
    115
  • traveler_type_couples
    Couples
    110
  • traveler_type_solo
    Solo travel
    62
  • traveler_type_business
    Business
    440

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Deluxe Suites in Guatemala City Guatemala City Hotel Room Accommodations in Guatemala City Guatemala City Hotel Room Amenities Guatemala City Hotel Rooms
TripAdvisor Photos
Premiere Presidents Award 2014 Presidents Award and Renovation of the Year 2015 Our Manager sharing with guests Our Manager sharing with guests

Most Recent Traveler Reviews:

  • 192arelya
    Detroit, United States
    “Perfect Hotel review by 192arelya from Detroit, United States
    5.0  of 5 stars
    Reviewed 
    December 26, 2016
    Trip type: 
    Solo travel
    Even though I only stayed for one night I got amazing service. I requested to be picked up from the airport and even though I never told them any information of what flight I was on all I told them my plane landed at 12 they stayed and waited and were sitting right there waiting for me when I exited the airport 2 hours later Reuben my driver showed no anger or anything very friendly even thought I had him waiting for over two hours
    Stayed 
    December 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.