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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 819 traveler reviews
Ranked #4 of 47 hotels in Guatemala City
  • Certificate of Excellence 2016
    Certificate of Excellence 2016

Traveler rating

  • Excellent
    352
  • Very Good
    296
  • Average
    99
  • Poor
    42
  • Terrible
    30

Type of Traveler

  • traveler_type_families
    Family
    103
  • traveler_type_couples
    Couples
    104
  • traveler_type_solo
    Solo travel
    57
  • traveler_type_business
    Business
    429

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Deluxe Suites in Guatemala City Guatemala City Hotel Room Accommodations in Guatemala City Guatemala City Hotel Room Amenities Guatemala City Hotel Rooms
TripAdvisor Photos
Presidents Award 2014 Presidents Award and Renovation of the Year 2015 Our Manager sharing with guests Our Manager sharing with guests Our Manager sharing with guests

Most Recent Traveler Reviews:

  • Cosmike
    San Diego, California
    “Guatemala City review by Cosmike from San Diego, California
    4.0  of 5 stars
    Reviewed 
    December 01, 2016
    Trip type: 
    Friends getaway
    From the moment the shuttle driver (who was waiting right outside the airport door) met us, to the time we checked out, I can't say enough about the staff at this property. They were what defines hospitality in every way. During check-in, we were given a small glass of ice cold lemonade. The bellman got our luggage promptly to our room and asked if we had any questions or needs. We went down stairs for a bite to eat and a drink. Once again, great service and the food was great. The only complaint I have about this place is that it doesn't seen very well insulated. I my side of the hotel there was construction going on so it got pretty noisy very early in the morning. Other than that, I had a great experience at a very fair price. The location is very nice and close to the U.S. Embassy, shops and restaurants, including a Hard Rock Cafe.
    Stayed 
    November 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Michael D
    Frederick, MD, United States
    “Radisson Guatemala review by Michael D from Frederick, MD, United States
    5.0  of 5 stars
    Reviewed 
    October 20, 2016
    Trip type: 
    Business
    An excellent hotel with friendly staff in a convenient location in Zona 10.The staff is very friendly and the free shuttle service to and from the airport is very convenient. The hotel is quiet and has good food.
    Stayed 
    October 2016
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GrupoAzur, Manager at Radisson Hotel & Suites Guatemala City, responded to this review,
    November 02, 2016
    Dear Michael D, Thank you for taking the time to write an opinion of your recent stay. We are delighted to read that you enjoyed our location and staff. Please come back soon! Regards, General Manager.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.