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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 892 traveler reviews
Ranked #5 of 48 hotels in Guatemala City
  • Certificate of Excellence 2016
    Certificate of Excellence 2016
  • Traveler's Choice
    Traveler's Choice

Traveler rating

  • Excellent
    391
  • Very Good
    317
  • Average
    105
  • Poor
    47
  • Terrible
    33

Type of Traveler

  • traveler_type_families
    Family
    120
  • traveler_type_couples
    Couples
    116
  • traveler_type_solo
    Solo travel
    63
  • traveler_type_business
    Business
    458

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Deluxe Suites in Guatemala City Guatemala City Hotel Room Accommodations in Guatemala City Guatemala City Hotel Room Amenities Guatemala City Hotel Rooms
TripAdvisor Photos
Premiere Presidents Award 2014 Presidents Award and Renovation of the Year 2015 Our Manager sharing with guests Our Manager sharing with guests

Most Recent Traveler Reviews:

  • billy a
    Baltimore, Maryland, USA
    “nice location... review by billy a from Baltimore, Maryland, USA
    3.0  of 5 stars
    Reviewed 
    February 21, 2017
    Trip type: 
    Family
    average hotel but well situated.. every time I stay here there is an issue of some sort.. this time it was the airport shuttle leaving me waiting for about 45 mins when I called ahead.. I was later told the reason for the wait was that I never called when I did. nice location but when you have an issue don't say I didn't warn you...
    Stayed 
    February 2017
    3.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review,
    February 22, 2017
    Dear Billy A, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. and this was not reflected for your shuttle service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards, General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.