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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 703 traveler reviews
Ranked #2 of 14 hotels in Kitchener

Traveler rating

  • Excellent
    294
  • Very Good
    233
  • Average
    103
  • Poor
    35
  • Terrible
    38

Type of Traveler

  • traveler_type_families
    Family
    224
  • traveler_type_couples
    Couples
    105
  • traveler_type_solo
    Solo travel
    40
  • traveler_type_business
    Business
    234

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Waterloo Hotels Waterloo, ON Hotel Pool Waterloo Hotel Rooms Suites Kitchener, ON Hotels Rooms in Kitchener, Ontario
TripAdvisor Photos
Function Area Hotel Staircase Bathroom amenities Fitness Centre

Most Recent Traveler Reviews:

  • wayned230
    “the hotel staff and place were great review by wayned230
    5.0  of 5 stars
    Reviewed 
    September 24, 2017
    Trip type: 
    Family
    We arrived and were taken care of beyond what you would expect for a regular hotel. This service is what you would expect in a luxury hotel that you are paying big $$$$$ in a resort. They were full and very busy but still had the time also to help us park and get settled.
    Stayed 
    September 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • 920gillianb
    Toronto, Canada
    “Clean and Friendly review by 920gillianb from Toronto, Canada
    4.0  of 5 stars
    Reviewed 
    September 23, 2017
    Trip type: 
    Friends getaway
    I stayed with a group of friends for 2 nights. It was great, all the staff were very friendly and welcoming. The room accomodated us (3) very well and we were able to spend time with others from our party (5) there without feeling crowded. No problems finding parking.
    Stayed 
    September 2017
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.