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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 728 traveler reviews
Ranked #2 of 14 hotels in Kitchener

Traveler rating

  • Excellent
    307
  • Very Good
    242
  • Average
    105
  • Poor
    35
  • Terrible
    39

Type of Traveler

  • traveler_type_families
    Family
    232
  • traveler_type_couples
    Couples
    111
  • traveler_type_solo
    Solo travel
    41
  • traveler_type_business
    Business
    241

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Waterloo Hotels Waterloo, ON Hotel Pool Waterloo Hotel Rooms Suites Kitchener, ON Hotels Rooms in Kitchener, Ontario
TripAdvisor Photos
Function Area Hotel Staircase Bathroom amenities Fitness Centre

Most Recent Traveler Reviews:

  • Toni T
    Windsor, Canada
    “Very Nice Hotel review by Toni T from Windsor, Canada
    4.0  of 5 stars
    Reviewed 
    November 06, 2017
    Trip type: 
    Business
    Rooms were spacious, nicely appointed and clean. Easy access to all highways. 3 restaurants right next door to hotel made dining out an easy choice. Elevators very slow and lobby area a bit congested at breakfast buffet time but overall I would recommend this hotel.
    Stayed 
    November 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    November 08, 2017
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the restaurants next door. We apologize for the elevators and that you found our breakfast area a bit congested! We will look into both of these to ensure we can correct any deficiency we can! Thank you for bringing it to our attention. We look forward to your next stay.
  • petertO9430DX
    Kincardine, Canada
    “Pleasant Stay, Clean Facility, Great Service review by petertO9430DX from Kincardine, Canada
    5.0  of 5 stars
    Reviewed 
    November 05, 2017
    Trip type: 
    Family
    After one night in another very poor facility, this hotel was Heaven on earth. Service was exceptional when we encountered a problem requiring maintenance staff. The problem was solved in less than 10 minutes. Very pleased with the cleanliness of the facility and the staff who were there to please and provide a very pleasant stay.
    Stayed 
    November 2017
    5.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Wendy H, Front Office Manager at Radisson Hotel Kitchener, responded to this review,
    November 08, 2017
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service. We are sorry you had a problem with your stay but are happy our staff were able to quickly fix it for you! We look forward to your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.