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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 720 traveler reviews
Ranked #7 of 26 hotels in Lansing
70% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Rose WPlymouth MI, United States“Radisson Lansing MI review by Rose W from Plymouth MI, United States”ReviewedOctober 15, 2016Trip type:BusinessEntire staff was very hospitable. Rooms nice and clean. The Capitol Grill Restaurant at the hotel had very good food. The walking bridge to the Lansing Center was convenient. Location was close to local activities. My overall experience was very pleasant.StayedOctober 2016Review collected in partnership with this hotelOctober 17, 2016Rose W., I'm very happy to hear that your service staff encounters were great. We are very lucky to have such a great partnership with the Lansing Center and a convenient location downtown. I will be sure to share you comments with the staff! Cheers, Kevin R. Asst. General Manager
- Jane BWest Bloomfield, United States“Could be nice, outdated:( review by Jane B from West Bloomfield, United States”ReviewedOctober 13, 2016Trip type:BusinessThe hotel was in a great location for the purpose of being close to the conference center. It is old and outdated. Needs a good cleaning. Needs TLC. As I was checking in and had the big cart with my luggage on it the door accidentally shut right in front of the cleaning lady who was cleaning the room on the other side of the hall. She did not speak English and would not open my door. She was standing there when I put my key in! She was also on a personal phone call.StayedOctober 2016Review collected in partnership with this hotelOctober 17, 2016Jane B., I sincerely apologize for the experience you described. We are an older hotel in the process of renovation to modernize the space but maintain high cleanliness standards for our staff. I will be sure to address the issue with the housekeeper as you mentioned. Certainly, any of our guests should not be exposed to our staffs personal communications, and are expected to assist in those situations.
1-5 of 358 reviews
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