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The hotel parking garage is currently undergoing renovations. Construction is conducted Monday through Friday during business hours. Every effort will be made to minimize noise and disturbance.
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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 805 traveler reviews
Ranked #44 of 67 hotels in Ottawa

Traveler rating

  • Excellent
    149
  • Very Good
    275
  • Average
    241
  • Poor
    87
  • Terrible
    54

Type of Traveler

  • traveler_type_families
    Family
    190
  • traveler_type_couples
    Couples
    181
  • traveler_type_solo
    Solo travel
    47
  • traveler_type_business
    Business
    266

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
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TripAdvisor Photos
Classic King bedroom Classic Family friendly room Skating on the Rideau Canal Ottawa Ottawa

Most Recent Traveler Reviews:

  • James K
    Hubbards, Canada
    “Busienss Trip to Ottawa review by James K from Hubbards, Canada
    5.0  of 5 stars
    Reviewed 
    September 17, 2017
    Trip type: 
    Business
    An excellent hotel in a convenient downtown location with first class staff and service. The facilities are in excellent shape and the restaurant is very good for both breakfast and evening dining. The parking garage has been renovated and is very clean.
    Stayed 
    September 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • pauit2017
    Ottawa, Canada
    “Sewage Smell throughout the Hotel review by pauit2017 from Ottawa, Canada
    1.0  of 5 stars
    Reviewed 
    September 15, 2017
    Trip type: 
    Business
    As soon as I walked in the lobby I noticed a strong sewage smell. This smell was worse in the parking garage and the elevators. The smell was also in my room and that was combined with some sort of chemical spray to mask the odour. The combination of smells was so strong that I was forced to sleep with a towel over my nose all night. Needless to say that I had a terrible sleep. You should close this hotel until this problem has been rectified.
    Stayed 
    September 2017
    3.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.