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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,108 traveler reviews
Ranked #31 of 174 hotels in Phoenix
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Darlene BKamloops,BC Canada“Great value and incredible service review by Darlene B from Kamloops,BC Canada”ReviewedJanuary 04, 2018Trip type:CouplesLoved this hotel from the moment we walked in. everything was clean and in great shape. Location of the hotel was amazing and we could easily get to any location we wanted. We will return to this hotel if we happen to be in the Phoenix area againStayedDecember 2017Review collected in partnership with this hotel
- Perrkelly07“Sub-par review by Perrkelly07”ReviewedJanuary 02, 2018Trip type:Solo travelThe hotel was poorly stocked and very dingy. It was dark and dirty. The mattress was super uncomfortable. The shower was filthy. There was a booger on the hairdryer. I'm not a germ freak, but the rooms just aren't to normal Radisson standards. Additionally, the (not included) breakfast was pretty gross. All that being said, the staff were super friendly and kind. The bar area and front lobby is nice. The fitness center is also very nice.StayedDecember 2017Review collected in partnership with this hotelJanuary 06, 2018Thank you for taking the time to reach out to us. It is rewarding to know that you were pleased with our sophisticated lobby, the service you received from our staff and that you had a great time in our fitness center. On the other hand, we regret to hear that your stay was less than what you expected due to the multiple issues you've encountered at that time, in particular, the condition and cleanliness of the hotel including your guest room, amenities, breakfast and the comfort of the bed. Please know that we are striving to keep good quality of service in all aspects which is indicative to our standards and these have been shared to our management for further improvements. We hope for another opportunity to serve you again and exceed your expectations.
1-5 of 309 reviews
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