Main Content
BOOK NOW

Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
 
 
 

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,044 traveler reviews
Ranked #12 of 23 hotels in Richmond

Traveler rating

  • Excellent
    309
  • Very Good
    393
  • Average
    186
  • Poor
    95
  • Terrible
    61

Type of Traveler

  • traveler_type_families
    Family
    282
  • traveler_type_couples
    Couples
    257
  • traveler_type_solo
    Solo travel
    76
  • traveler_type_business
    Business
    310

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Vancouver Hotel Vancouver Airport Hotel Vancouver Hotel's Lobby Vancouver Airport Hotel Reception Hotel Rooms in Vancouver
TripAdvisor Photos
Hotel Lobby Hotel Boardroom Lobby Grand Stairway Guestroom Hallway Hotel Exterior Photo

Most Recent Traveler Reviews:

  • m h
    Portland, Oregon
    “Watch Out review by m h from Portland, Oregon
    1.0  of 5 stars
    Reviewed 
    January 09, 2018
    Trip type: 
    Friends getaway
    Room looked clean but not vacuumed. Bad cut on foot from glass shards on floor. Found a lot more glass. Room service food but was not hot at all. Check in early was great and appreciated. Check out was easy. Only problem was the glass on floor and room service.
    Stayed 
    January 2018
    4.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review,
    January 11, 2018
    Thank you for taking the time to share your feedback. We are delighted to read you were happy with the service from our Front Desk team and we were able to accommodate the early check-in. We are sorry that there was a sharp object that caused a cut in your foot and our Front Desk team worked hard to take care of you and upgrade your accommodations. Thank you for letting us know about your room service order and we hope you spoke with our team at the time so we could ensure your satisfaction right away. Thank you for choosing to stay with us and we hope to be able to welcome you back so we may have an opportunity to exceed your expectations. Sincerely, Garrett Ralston Front Office Manager
  • puilinh
    Mililani, United States
    “pleasant stay with good food :) review by puilinh from Mililani, United States
    4.0  of 5 stars
    Reviewed 
    January 02, 2018
    Trip type: 
    Family
    we like the food at the dim sum restaurant and food court ... with vegan option. Yao Han - supermarket has great selection - we usually get our supply before heading to Whistler. The rail is a short walk from hotel.
    Stayed 
    December 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this review,
    January 03, 2018
    Thank you for taking the time to share your experience. We are happy to read you enjoyed your visit and the location of the hotel. We hope you had a great trip to Whistler! Sincerely, Garrett Ralston Front Office Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.