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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 566 traveler reviews
Ranked #7 of 31 hotels in Rochester
53% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- jamesdV324KTPrinceton, United States“Review of Radisson visit review by jamesdV324KT from Princeton, United States”ReviewedMarch 22, 2017Trip type:FamilyAverage hotel physically, but the staff was friendly and accommodating. The room was basically average, but clean. My son and I were there to look into his attending RIT. The hotel is very close to the college.StayedMarch 2017Review collected in partnership with this hotel
- Y6477FUamysRochester, United States“disappointed review by Y6477FUamys from Rochester, United States”ReviewedMarch 14, 2017Trip type:BusinessI would expect the room service to be better. The food quality was poor. The staff was friendly however during my stay there was a wind storm and we lost power for multiple days. Nobody can control the weather, however you should have a better plan in place with a disaster. Nobody should be given a glow stick to walk down the hall and in their dark room. it does not work. Give them flash lights or battery packs. Please have a better disaster plan in place. thanksStayedMarch 2017Review collected in partnership with this hotelMarch 17, 2017Thank you for reaching out and writing your review. We are glad you appreciate the friendliness of our staff. On the other hand, we apologize that you were not satisfied with the room service and the food quality during your stay. Also, we are truly sorry for the experience you had when the power was out at that time, due to the weather. Our team is working hard to make sure our guests are comfortable and receive our best “Yes I Can!” service and we are saddened that you were not able to observe it during your stay. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
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