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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 1,164 traveler reviews
Ranked #4 of 10 hotels in Scranton

Traveler rating

  • Excellent
    435
  • Very Good
    274
  • Average
    213
  • Poor
    135
  • Terrible
    107

Type of Traveler

  • traveler_type_families
    Family
    399
  • traveler_type_couples
    Couples
    295
  • traveler_type_solo
    Solo travel
    65
  • traveler_type_business
    Business
    253

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Lackawanna Station at Night Property Main Standard 2 Queen City View Rooms 2016 Renovated Guest Rooms Guest Room Queen Queen

Most Recent Traveler Reviews:

  • Taryn R
    Harrisburg, Pennsylvania
    “Stayed 1 night after a wedding review by Taryn R from Harrisburg, Pennsylvania
    3.0  of 5 stars
    Reviewed 
    June 19, 2018
    Trip type: 
    Friends getaway
    I stayed on the 6th floor. The hotel elevator doors barely opened and we're extremely slow. Once I got to my floor as the doors opened, it smelled like urine in the hallway. Once I got in my room there was a paper clip on the floor which to me means my carpet was not vacuumed. I know it's a really old building and historical but there is more that could be done I feel.
    Stayed 
    June 2018
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.