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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,017 traveler reviews
Ranked #3 of 10 hotels in Scranton
Type of Traveler
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Most Recent Traveler Reviews:
- virginial277“Lackawanna review by virginial277”ReviewedJuly 19, 2017Trip type:FamilyA hotel with great character (marble, ceiling tiles). The only problem was the low toilet. The internet was a bit slow. Marketplace was within walking distance. Steamtown National Historic Site was only a mile away and excellent place to see.StayedJuly 2017Review collected in partnership with this hotel
- josephdR8125TLScranton, United States“Completely robbed for a room that smelled like urine review by josephdR8125TL from Scranton, United States”ReviewedJuly 19, 2017Trip type:FamilyI was told one price at check in and then charged a much higher amount because hotel staff cannot communicate with each other. The lobby smelled like urine and my complaints were completely ignored and never resolved. The bar staff at Trax was rude and inattentive and the hotel was overrun by rowdy, drunk wedding guests. This place is an absolute nightmare.StayedJuly 2017Review collected in partnership with this hotelJuly 20, 2017We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
1-5 of 355 reviews
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