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TripAdvisor Traveler Rating:

2.5 of 5 stars
2.5 of 5 stars Based on 660 traveler reviews
Ranked #36 of 41 hotels in Ontario

Traveler rating

  • Excellent
    73
  • Very Good
    112
  • Average
    129
  • Poor
    165
  • Terrible
    181

Type of Traveler

  • traveler_type_families
    Family
    123
  • traveler_type_couples
    Couples
    67
  • traveler_type_solo
    Solo travel
    70
  • traveler_type_business
    Business
    314

Rating summary

  • Sleep Quality
    3.0 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.0 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
ONT Airport Hotel Exterior IMAGE THUMB ONT Airport Hotel's Fitness Center Ontario Hotel's Outdoor Pool Ontario Hotel with Pool
TripAdvisor Photos
Double Bedded Guest Room Double Bedded Guest Room broken door lock broken door lock

Most Recent Traveler Reviews:

  • jeffreyhR9689SA
    United States
    “Truly in Need of Some Upkeep review by jeffreyhR9689SA from United States
    2.0  of 5 stars
    Reviewed 
    April 17, 2017
    Trip type: 
    Business
    While the hotel location is convenient for those attending functions at the Ontario Convention Center across the street, the overall upkeep of the property and the room was lacking. The overall quality of the room and the hotel as a whole was not what I expected of a Radisson property.
    Stayed 
    April 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Michael W, General Manager at Radisson Ontario Airport, responded to this review,
    April 18, 2017
    We apologize you were not satisfied with the condition of the hotel during your stay. Jeffrey, we appreciate you taking the time to share your experience. In our continuous efforts to update our facility, we are teaming up with our new management to work on getting our property to our guest satisfaction. Your comments are valued, and your suggestions are very important to us. We look forward to the opportunity to have you as our guest in the near future and exceed your expectations.
  • E4595MRmichaelr
    Meridian, ID, United States
    “Radisson Ontario, CA review by E4595MRmichaelr from Meridian, ID, United States
    3.0  of 5 stars
    Reviewed 
    April 15, 2017
    Trip type: 
    Business
    I received excellent service at check in by the desk clerk Samantha. The Business Center needs to come up to competitive standards: provide free Internet access, standard word processing service, and printing. Offer copier service at a reasonable price. $1.00/per page - you must be joking? And finally as I recommended to the manager, post some instructions on how to use the services of the center. If you want to know see how to do it right just go to any Hampton Inn. Room 1030 had white spots of something all over the floor, the light switch at the sink only worked part of the time, and the bathroom door would swing out into the sink area (if the door was not completely closed).
    Stayed 
    April 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Michael W, General Manager at Radisson Ontario Airport, responded to this review,
    April 17, 2017
    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a great experience with our Front Desk Agents, and Samantha was very helpful. We are looking into different options for our business center, and we look forward to your next stay and exceed your expectations. Thanks, Hotel Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.