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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,044 traveler reviews
Ranked #52 of 73 hotels in Ottawa
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Thomas M“Under construction was an understatement review by Thomas M”ReviewedMarch 15, 2019Trip type:BusinessThe booking said it would be under construction, but it never said that they would be demoing the room above mine at 1130pm with grinders and sledgehammers. The dumpster was outside my window and the sounds of broken porcelain is etched in my mind. Also the internet was brutally inconsistentStayedMarch 2019March 17, 2019Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectations due to the condition of the property, noise and the internet connection during your stay. We totally understand how important a good sleep is and please accept our sincerest apology for any inconvenience it has caused. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
- Scenic59977384495“Poor infrastructure review by Scenic59977384495”ReviewedMarch 09, 2019Trip type:Couplesthis hotel is a shame on Radisson brand name. Infrastructure sucks. over priced rooms. cheap furniture, stinking bedsheet, sticky bathroom towels, ripped coating in the bathtub, rusted bathtub taps, broken alarm clock, Air conditioning unit sounded like a generator and much more.StayedMarch 2019March 11, 2019Thank you for writing a review. We are saddened to hear that you were not satisfied with the room rates and that the cleanliness and condition of your room including the in room amenities did not meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. We will review the cleanliness and condition of your room with our management staff to ensure overall quality are up to brand standards. We hope for another opportunity to serve you again and exceed your expectations.
- Fearless53694671976“I expected better.. review by Fearless53694671976”ReviewedJanuary 31, 2019Trip type:BusinessClean but very noisy heating in the room and limited menu choices in the restaurant.Internet Ok, single room size is just enough, so I would say ok with that one. Staff is very professional and easy to approach.StayedJanuary 2019February 01, 2019I am sorry the heating unit in your room was so loud. I will have our team look at that right away. I apologize that you did not get a good nights rest.
1-5 of 269 reviews
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