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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,021 traveler reviews
Ranked #31 of 174 hotels in Phoenix
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- michaeldB1096NBUnited States“Hotel and Restaurants review by michaeldB1096NB from United States”ReviewedJuly 20, 2017Trip type:BusinessThis hotel overcharged me for food and drinks. Then acted like it was no big deal. The alarm went off in the middle of the night and the guy laughed and claimed the hot shower set it off. Yea right. Stay somewhere else. you may not have the issues I had but....Do YOU WANT TO TAKE THAT CHANCE.StayedJuly 2017Review collected in partnership with this hotelJuly 21, 2017We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
- jabreyasHampton, United States“Good review by jabreyas from Hampton, United States”ReviewedJuly 18, 2017Trip type:CouplesI can't say anything bad about this hotel. The staff was somewhat friendly. My bathroom had a red stain on the curtain, the tub, and the bathroom door which was very suspicious. Overall it was a good stay but one recommendation i would give is to fix the doors. The door to my room had some space between the floor and the wall which made it very easy to hear what was going on in the hallway and probably they hear us to. Most hotel i've stayed in didn't have space around the door so the room would be very quiet. Also they kept giving me the wrong directions to board the shuttle from the airport. So good luck with that.StayedJuly 2017Review collected in partnership with this hotelJuly 19, 2017Thank you Jabreyas for taking the time to write this review. It is a delight to know that you were pleased with the overall experience at our property. On the other hand, we apologize to know that you were not satisfied with the cleanliness of your room and the shuttle service. This is certainly not the kind of experience we would like for our valued guests to have. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
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