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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,185 traveler reviews
Ranked #54 of 176 hotels in Phoenix
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- ronaldmE1243PDBatavia, United States“A staff that cares would make the difference review by ronaldmE1243PD from Batavia, United States”ReviewedDecember 10, 2018Trip type:BusinessThe hotel was being remodeled and I'm guessing it was on the cheep. I was in two different rooms and they were both in pretty bad condition...and these were rooms that were already remodeled. The cleaning crew actually took a dirty towel from the floor (marks all over it...not from me) and folded it up and put it on top of the toilet! That's just one of a lot of examples of the staff not caring.StayedDecember 2018
- StephanieF2035“Never Again review by StephanieF2035”ReviewedDecember 01, 2018Trip type:FamilyHousekeeping was the worst!!!! Room was not cleaned three times in seven days. Cups and glasses not replaced. Complimentary coffee was not replaced. The room was dusty from construction. The bathroom was not cleaned properlyStayedNovember 2018December 10, 2018Thank you for posting a review. We are sorry to hear that you were not pleased with the cleanliness and the amenities of your room, and that you were not satisfied with the service you received from our housekeeping staff at that time. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
- mtnestgirlsCharlotte, North Carolina“Great Place to Stay in the Scottsdale area. review by mtnestgirls from Charlotte, North Carolina”ReviewedNovember 28, 2018Trip type:FamilyThis Hotel is so nice and updated.. The breakfast was very good . The rooms are beautiful with even a sectional sofa. The Mattress on the bed new and very comfortable.. The staff at this hotel are friendly and helpful.StayedNovember 2018
1-5 of 347 reviews
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