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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,153 traveler reviews
Ranked #48 of 176 hotels in Phoenix
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Most Recent Traveler Reviews:
- 485sidneygHonolulu, Hawaii“Awful review by 485sidneyg from Honolulu, Hawaii”ReviewedSeptember 16, 2017Trip type:FamilyDo not stay at this hotel. The shuttle was supposed to pick us up at the Airport. On a 105 degree day, it took the shuttle 1 hour to arrive. When we finally got to teh Hotel, they informed us that they were out of king rooms and that we had to take a double. We asked for a wake up call to catch our flight out teh next morning. The phone never rang. These people have no idea what the word "service" means. This may be the worst run hotel that I've had the misfortune to book. Avoid this place at all costs.StayedSeptember 2017Review collected in partnership with this hotelSeptember 18, 2017We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
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