Radisson Hotel Piscataway-Somerset

Check in process was very slow. Then we had to switch rooms because the first room smelled like mold and mildew. The second room we were in also had the same smell just not as strong. It rained inside the room during our stay. So much water came into the room that a pocket of water formed under the wallpaper. Also, in the same area the was a line of black stuff in the crevice. It looked like mold. We called the front desk to tell them about this problem. The front desk told us that there are three people in front of us and someone would come stop after those 3 rooms were taken care of. No one ever came by. We had to put a towel over the A/C unit because we were scared the water coming in would short the unit. After the rain, the pillows on the bed were found damp and the stuff we hung up in the closet was also found damp.The hotel is open to having our group and we were grateful but this stay was one of the worst we ever had.

This by far was the worst customer service by a manager I have EVER experienced. I will NEVER return no matter what event. H2ad manager was unapologetic as well as condisending and i should have taken his suggestion and moved tbe tne Embassy suites.