Main Content
BOOK NOW

Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
 
 
 

TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 687 traveler reviews
Ranked #12 of 29 hotels in Rochester

Traveler rating

  • Excellent
    226
  • Very Good
    182
  • Average
    135
  • Poor
    93
  • Terrible
    51

Type of Traveler

  • traveler_type_families
    Family
    293
  • traveler_type_couples
    Couples
    62
  • traveler_type_solo
    Solo travel
    50
  • traveler_type_business
    Business
    234

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Welcome to Radisson Hotel Rochester Airport Lodging near Rochester Airport Accommodations in Rochester Rochester Hotel Rooms Rochester, New York Hotel Room
TripAdvisor Photos
Vista real quarto 335 , inverno. Upgrade de amenities Turndown service :) Turndown service :) bathroom

Most Recent Traveler Reviews:

  • Ontheroad98
    Pittsburgh, Pennsylvania
    “Help Needed with Staff Training review by Ontheroad98 from Pittsburgh, Pennsylvania
    3.0  of 5 stars
    Reviewed 
    November 15, 2017
    Trip type: 
    Business
    Hotel is in good shape but the staff is without leadership, it seems they just run around without a rudder. Management needs to train these folks. Hotel is in a great location right on RIT Campus only a short drive to campus
    Stayed 
    November 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Sid-RadissonRochArpt, General Manager at Radisson Hotel Rochester Airport, responded to this review,
    November 20, 2017
    Thanks for submitting a review. Our staff goes through extensive training at the hotel. Please reach out to me with what you felt they fell short in so we can ensure that you have a great stay with us each time you visit.
  • genarcho
    Surrey, Canada
    “Hotel Marred by Restaurant's Failings review by genarcho from Surrey, Canada
    2.0  of 5 stars
    Reviewed 
    November 13, 2017
    Trip type: 
    Friends getaway
    I stayed at the Radisson from November 9 to November 12. The main issue with the hotel isn't really the hotel itself, but the Restaurant. The menu had been recently changed, I was told later, so the rooms had the wrong menu for room service. While Breakfast was fine, the first day there was a lack of an entire menu item, which understandably made some of my group upset. Another day, at Supper, the food came back with way too much salt. As a chef myself, I can attribute the poor preparation and quality of food to a generally inexperienced crew that had just received a new menu and wasn't properly trained on how to cook the food. When you consider booking this hotel, which besides the Restaurant is quite good, consider the price and ignore the Restaurant completely, and see if it's worth it.
    Stayed 
    November 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Sid-RadissonRochArpt, General Manager at Radisson Hotel Rochester Airport, responded to this review,
    November 20, 2017
    Thank you for reaching out to us. We are very sorry to hear about your recent experience especially in regard to the restaurant and that your dining experience with us did not meet your expectations during your stay. We have shared your comments and concerns with our Food and Beverage department so these situation may be addressed to ensure that outstanding service and presentation is delivered. Upon your next visit, I assure you that your restaurant experience will be outstanding. Your feedback is appreciated and hope to have you back soon to share a more positive experience with us soon.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.