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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 743 traveler reviews
Ranked #17 of 29 hotels in Rochester

Traveler rating

  • Excellent
    235
  • Very Good
    193
  • Average
    150
  • Poor
    101
  • Terrible
    64

Type of Traveler

  • traveler_type_families
    Family
    321
  • traveler_type_couples
    Couples
    66
  • traveler_type_solo
    Solo travel
    52
  • traveler_type_business
    Business
    250

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
The dirty carpet. The lock to the room that did not work on multiple occassions. The filthy window. Vista real quarto 335 , inverno. Upgrade de amenities

Most Recent Traveler Reviews:

  • ChrisLongIsland_NY
    Long Island, NY
    “Back to school overnighter review by ChrisLongIsland_NY from Long Island, NY
    4.0  of 5 stars
    Reviewed 
    August 27, 2018
    Trip type: 
    Family
    Overall, the hotel was clean and sufficient for what I needed. There were issues with the key cards not properly working - for myself and other guests. The AC is a bit on the noisy side, but I managed to sleep thru it. Beds were comfortable, but brought my own pillow. Housekeeping did not replace/replenish any used glasses, toiletries, towels, coffee or tea during my 2 night stay.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
  • vilmag22
    Saranac Lake, New York
    “My experience review by vilmag22 from Saranac Lake, New York
    3.0  of 5 stars
    Reviewed 
    August 23, 2018
    Trip type: 
    Family
    The hotel itself was okay but what I didn’t enjoy was that I had to wait an hour and a half for my room because it wasn’t clean even though I got there during check in hours. After driving for more than five hours, I was really looking forward to just getting to my hotel to relax. Unfortunately that wasn’t my case. Very disappointing.
    Stayed 
    August 2018
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
  • roshandascott
    Jacksonville, Florida
    “Don’t know if I will stay again. review by roshandascott from Jacksonville, Florida
    1.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Business
    Don’t know if I will o will stay here again.when we returned for the evening our breakfast was still there untouched water bottles was still on the counter. Only the trash was taken out and the towels was taken.
    Stayed 
    August 2018
    2.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    RadissonHotelGroup, Customer Care at Radisson Hotel Rochester Airport, responded to this review,
    September 11, 2018
    Thank you for posting a review. We are sorry to hear that you were not satisfied with the service you received from our housekeeping staff at that time. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.