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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 720 traveler reviews
Ranked #14 of 29 hotels in Rochester

Traveler rating

  • Excellent
    234
  • Very Good
    190
  • Average
    142
  • Poor
    98
  • Terrible
    56

Type of Traveler

  • traveler_type_families
    Family
    310
  • traveler_type_couples
    Couples
    64
  • traveler_type_solo
    Solo travel
    52
  • traveler_type_business
    Business
    242

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Vista real quarto 335 , inverno. Upgrade de amenities Turndown service :) Turndown service :) bathroom

Most Recent Traveler Reviews:

  • 214hansg
    “Close to Rochester Institute of Technology review by 214hansg
    4.0  of 5 stars
    Reviewed 
    December 06, 2017
    Trip type: 
    Family
    Clean, comfortable, and right on the campus of Rochester Institute of Technology so very convenient for visiting the campus. Front desk was helpful in finding a nice place to eat although the hotel does also have dining options, and hotel restaurants prices seemed resonable.
    Stayed 
    December 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Wendy1877
    Winter Garden, Florida
    “Great location for RIT/NTID review by Wendy1877 from Winter Garden, Florida
    3.0  of 5 stars
    Reviewed 
    December 06, 2017
    Trip type: 
    Family
    Do not expect a true Radisson stay, more like a Holiday Inn. Breakfast Buffet is not worth the price. Staff were great, they just did not always have the resources to accommodate your needs. Location was great is visiting RIT/NTID.
    Stayed 
    December 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Joseph N
    locust grove, United States
    “ROC Radisson review by Joseph N from locust grove, United States
    5.0  of 5 stars
    Reviewed 
    December 04, 2017
    Trip type: 
    Family
    Comfortable. Clean. Friendly staff. Very convenient location to the ROC airport.The bar was a nice extra.....open till 11 PM, so it was nice to have a drink in the later evening. Overall a very good experience. No complaints!
    Stayed 
    November 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Ontheroad98
    Pittsburgh, Pennsylvania
    “Help Needed with Staff Training review by Ontheroad98 from Pittsburgh, Pennsylvania
    3.0  of 5 stars
    Reviewed 
    November 15, 2017
    Trip type: 
    Business
    Hotel is in good shape but the staff is without leadership, it seems they just run around without a rudder. Management needs to train these folks. Hotel is in a great location right on RIT Campus only a short drive to campus
    Stayed 
    November 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Sid-RadissonRochArpt, General Manager at Radisson Hotel Rochester Airport, responded to this review,
    November 20, 2017
    Thanks for submitting a review. Our staff goes through extensive training at the hotel. Please reach out to me with what you felt they fell short in so we can ensure that you have a great stay with us each time you visit.
  • genarcho
    Surrey, Canada
    “Hotel Marred by Restaurant's Failings review by genarcho from Surrey, Canada
    2.0  of 5 stars
    Reviewed 
    November 13, 2017
    Trip type: 
    Friends getaway
    I stayed at the Radisson from November 9 to November 12. The main issue with the hotel isn't really the hotel itself, but the Restaurant. The menu had been recently changed, I was told later, so the rooms had the wrong menu for room service. While Breakfast was fine, the first day there was a lack of an entire menu item, which understandably made some of my group upset. Another day, at Supper, the food came back with way too much salt. As a chef myself, I can attribute the poor preparation and quality of food to a generally inexperienced crew that had just received a new menu and wasn't properly trained on how to cook the food. When you consider booking this hotel, which besides the Restaurant is quite good, consider the price and ignore the Restaurant completely, and see if it's worth it.
    Stayed 
    November 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Sid-RadissonRochArpt, General Manager at Radisson Hotel Rochester Airport, responded to this review,
    November 20, 2017
    Thank you for reaching out to us. We are very sorry to hear about your recent experience especially in regard to the restaurant and that your dining experience with us did not meet your expectations during your stay. We have shared your comments and concerns with our Food and Beverage department so these situation may be addressed to ensure that outstanding service and presentation is delivered. Upon your next visit, I assure you that your restaurant experience will be outstanding. Your feedback is appreciated and hope to have you back soon to share a more positive experience with us soon.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.