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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 253 traveler reviews
Ranked #12 of 15 hotels in Rockville
67% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- stevefO7924FUNewport, United States“Dirty room, rundown property. review by stevefO7924FU from Newport, United States”ReviewedMay 24, 2017Trip type:FamilyPlease refer to the title. It says it all. Soap scum in the bathtub, Makeup powder around the sink. Hair on the bathroom floor. I'm bald so it wasn't mine! Worn, Stained carpeting and scuffed walls in the hallways.StayedMay 2017Review collected in partnership with this hotelMay 25, 2017Dear Steve, Thank you for your stay and for sharing your experience. I would like to offer my sincerest apologies for any inconvenience these issues may have caused you while staying with us. This is not the kind of thing we like to see and I completely understand your frustrations. Our team works hard to ensure the facilities are well maintained and committed to provide good value, comfortable, superior accommodations. I am truly sorry that you were not satisfied with your overall hotel stay experience. I completely understand the feelings of disappointment you had towards the condition of our facilities particularly the room. Your comments have been seriously taken into account. I greatly appreciate you sharing your feedback as it gives us the opportunity to further understand what we can adjust or do more for our guests to get the most out of their stay with us. If you do decide to stay with us again I will personally oversee the booking for you to ensure a smooth and enjoyable stay. Sincerely, Amit P.
1-5 of 118 reviews
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