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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 367 traveler reviews
Ranked #11 of 14 hotels in Rockville
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- richardgeorgec“Hotel from Hell review by richardgeorgec”ReviewedSeptember 15, 2017Trip type:BusinessI found the bathroom to be dirty with the toilet stained and it appeared not to have been cleaned. There is no place in the bathroom to put toiletries. Air conditioner was deflected with an aftermarket baffle that forced air to blow over the bed all night long. Receipts never e-mailed as promised. Buffet food was cold.StayedSeptember 2017Review collected in partnership with this hotelSeptember 17, 2017Thank you for reaching out to us. We are sorry to hear that you were not pleased with your stay due to the condition and cleanliness of your room and that your dining experience was less than what you anticipated at that time. This is certainly not the kind of experience we would like you to have. Your feedback is appreciated and will be forwarded to the hotel management for further improvements. We hope that you will consider staying with us again so that we may have the opportunity to provide you an experience that is truly excellent in all aspects.
- jackie cNew Canaan, Connecticut“Why Rockville Radisson? review by jackie c from New Canaan, Connecticut”ReviewedAugust 07, 2017Trip type:FamilyRockville Radisson is a lovely hotel that is exceptionally clean, has a professional, attentive and friendly staff, and a great restaurant. It is also located near a metro stop for trips to D.C. and Virginia.StayedJuly 2017Review collected in partnership with this hotelAugust 08, 2017Dear Jackie, Thank you so much for taking the time to write such a wonderful review of your experience here at The Radisson Hotel Washington D.C. - Rockville! We are delighted that you had a wonderful stay and that you were so impressed with the professional, attentive and friendly staff! We look forward to welcoming you back on your next trip! Best, Amit P.
- ericbI9589GHUnion, United States“Time to clean and upgrade review by ericbI9589GH from Union, United States”ReviewedJuly 31, 2017Trip type:BusinessThe Radisson is convenient and close to a number of biotech industries, the hotel however, draws an unusual mix of truckers, rocker types and a number of outdoor smoking / drinking types. A bit odd if you're staying for a business meetingStayedJuly 2017Review collected in partnership with this hotelAugust 08, 2017Dear Eric, We are truly sorry for the experience you had at our hotel. I will be sharing your comments with my team. Again, thank you for your review on TripAdvisor. Best, Amit P.
- Michael GWaxhaw, United States“Accounting nightmare review by Michael G from Waxhaw, United States”ReviewedJuly 30, 2017Trip type:BusinessStaff is trying to provide quality service but being under staff and having difficult protocols make it nearly impossible for them to be customer focused. You may want to keep receipts from restaurant as your close out bill will not mirror your charges and you will have to do creative math to audit your bill....StayedJuly 2017Review collected in partnership with this hotelAugust 08, 2017Dear Michael, I am very sorry that you experienced difficulties reaching a member of our team to discuss your billing question. I understand that this has been a frustrating process. Thank you for your time on the phone, I am so glad that we were able to make it right. Please accept my apologies for the difficulties in resolving your billing question. I hope to have the honor of serving you again. Best, Amit P.
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