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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 695 traveler reviews
Ranked #45 of 77 hotels in Salt Lake City
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- debiah2017seattle, United States“very disappointed review by debiah2017 from seattle, United States”ReviewedNovember 16, 2017Trip type:BusinessFrom my really nice check-in experience with the woman at the front desk I really expected a better stay. The lofts are lame. I mean once you walk into your room, you still have to carry the bags up a winding and steep staircase...and there's no bathroom up there. Upstairs was a broken windown taped together--really? Also, the tv didn't work and while the front desk tried, no one was able to help me. I hope I have better choices of hotels next visit to SLC>StayedNovember 2017Review collected in partnership with this hotelNovember 20, 2017Thank you for taking your time writing your review. We are delighted to hear about your positive response with the check in experience you had and our exceptional customer service at the desk truly impressed you. However, we are deeply sorry to know that we fell short of your expectations in regard to the facility and in-room amenities you had during your stay. We will share your feedback to the hotel management to help fine tune our operations. And, we hope to have the privilege of welcoming you back to share a more positive experience with you soon.
- 581deannewKennewick, United States“Great Price, Great Room review by 581deannew from Kennewick, United States”ReviewedNovember 14, 2017Trip type:FamilyWe enjoyed our stay. The beds were comfortable, the room was unique, and the location was perfect for catching an early flight. Everything was clean and the staff was very friendly. I would stay again.StayedNovember 2017Review collected in partnership with this hotel
- shane0tSalt Lake City, United States“Stay Away if you have standards as a human review by shane0t from Salt Lake City, United States”ReviewedNovember 07, 2017Trip type:BusinessMold, dirty, insulation issues, poor plumbing, don't even know where to start. Simply put, stay at the Marriott downtown. It might be a few more miles from the airport, but it's well worth the extra few dollars for an Uber.StayedNovember 2017Review collected in partnership with this hotelNovember 13, 2017Thank you for reaching out to us. We apologize to know that your recent stay did not go accordingly due to the overall condition and cleanliness of the hotel and the room at that moment. Please know that we are striving to keep good quality of service in all aspects which is indicative to our standards and have been shared with management for further improvement. We do hope you consider with us again to make a more favorable impression in the future.
- 846jeraldpBedford, United States“Friendliest of Employees review by 846jeraldp from Bedford, United States”ReviewedNovember 06, 2017Trip type:BusinessGreat service, helpful staff and genuine people. The rooms and building were clean, neat and organized. The accommodations were perfect for the price. They did everything to show they cared, wanted me to return again and the gentleman serving at breakfast was genuine, helpful and very kind.StayedOctober 2017Review collected in partnership with this hotelNovember 07, 2017Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our awesome staff and services. We look forward to your next stay.
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