Main Content

Responsible Business


Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
Exterior of hotel with greenery

Our hotel embraces responsible business practices

As part of the travel and tourism industry, hotels impact the economic development of communities around the world. Therefore, we must ensure that the people and the environment around us benefit from our presence, both economically and socially.

For the benefit of our guests, our employees, our communities and our environment, Radisson San José-Costa Rica practices Responsible Business in three important areas:

  1. Taking responsibility for diversity, inclusion, and the health, safety and security of our employees and guests
  2. Showing leadership in social and ethical responsibility issues within the company as well as in the community
  3. Reducing our negative impact on the environment

We draw on the rich history of Responsible Business practices at Radisson Hotel Group as we commit to social responsibility in order to serve the common good. 

World Childhood Foundation
Radisson supports the World Childhood Foundation, which fights to defend the rights of children and to secure better living conditions for children and young women at risk throughout the world. 

Radisson has signed and is committed to upholding The Code of Conduct to Protect Children Against Sexual Exploitation in Travel and Tourism, "The Code." This international set of guidelines, supported by ECPAT, guides travel and tourism companies in how we can help end the commercial sex trade of children. 

United Nations Global Compact

Radisson Hotel Group was one of the first global hospitality companies to sign the United Nations Global Compact, the largest corporate responsibility initiative in the world. 

General hotel initiatives (including third-party certifications):

  • External client
  • Infrastructure and services
  • Physical-biological environment
  • Socioeconomic environment
  • Sustainability Tourism Certification by ICT (Instituto Costarricense de Turismo) - 3 Leaves


  • Energy-saving program
  • Linens and towels reused
  • Tourist information for guests
  • Waste classification and recycling process
  • Water-saving program

Conference and meeting services:

  • Energy-saving program
  • Organic and non-organic waste classification and recycling process
  • Surrounding communities integrated into program
  • Water-saving program

Food and beverage:

  • Energy-saving program
  • Organic and non-organic waste classification and recycling process
  • Surrounding communities integrated into program
  • Water-saving program

Engineering and maintenance:

  • Electrical system optimized to save energy
  • Preventive maintenance program to avoid unnecessary water leaks and waste
  • Regular reviewing of equipment to ensure efficiency


  • Green purchasing and storage procedure
  • Supplier classification (using green suppliers)

Human resources:

  • Internal information about sustainability programs
  • Regularly updated information
  • Training in sustainability programs

Sales department:

  • Alliances with other companies that develop sustainable programs as well
  • Communication through third parties as an eco-friendly hotel
  • Information given to clients about hotel sustainability programs


  • Energy-saving program
  • Supplier classification (using green suppliers)
  • Water-saving program