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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,706 traveler reviews
Ranked #40 of 81 hotels in San Jose
  • GreenLeader Platinum
    GreenLeader Platinum

Traveler rating

  • Excellent
    568
  • Very Good
    592
  • Average
    320
  • Poor
    128
  • Terrible
    98

Type of Traveler

  • traveler_type_families
    Family
    317
  • traveler_type_couples
    Couples
    478
  • traveler_type_solo
    Solo travel
    149
  • traveler_type_business
    Business
    508

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
The Executive Floor Junior Suite at the Radisson Hotel San Jose Costa Rica Executive Floor Lounge at the Radisson Hotel San Jose Costa Rica Grounds at the Radisson Hotel San Jose Costa Rica Entrance at the Radisson Hotel San Jose Costa Rica Café Tropical at the Radisson Hotel San Jose Costa Rica

Most Recent Traveler Reviews:

  • Guide43082213419
    “Older building and bad service review by Guide43082213419
    1.0  of 5 stars
    Reviewed 
    June 13, 2019
    Trip type: 
    Solo travel
    Stayed June 6-8th the hotel was average but I was really disappointed in their service. Because of death in the family I left three days early and they refused to refund the money to me. Overall won’t not recommend this property.
    Stayed 
    June 2019
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    2.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Meryen U, Quality Supervisor at Radisson Hotel San Jose Costa Rica, responded to this review,
    June 14, 2019
    Dear Arulraj, Thank you so much for sharing your comments, but also for taking the time to share your experience. We are truly sorry for your loss. Radisson San José would like to express you and your family our deepest and most sincere condolences. On the other hand, I would like to let you know, we accept to do Expedia the refund, in this case Expedia just have to send us the form with the request and then they have to refund the money to you. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. We hope that you will give us a new opportunity to deliver a seamless experience on your next stay. Sincerely, Radisson San José
  • Tour23576591635
    Mesquite, Texas
    “Good hotel for reasonable price review by Tour23576591635 from Mesquite, Texas
    3.0  of 5 stars
    Reviewed 
    June 11, 2019
    Trip type: 
    Friends getaway
    Overall my stay was good! The food was pretty good and the location was ok as well! The drivers for the hotel were really nice and knowledgeable of there country! However the staffing were some what rude and wasn't really approachable! The breakfast was ok I wish they had more of a variety of food and the room service was good and quick gym was overwhelming packed and I dont like the pay the hotel policy if I wanted company! I paid for the room I should be able to have whoever I want in my room!
    Stayed 
    June 2019
    3.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.