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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 1,072 traveler reviews
Ranked #3 of 10 hotels in Scranton

Traveler rating

  • Excellent
    391
  • Very Good
    254
  • Average
    197
  • Poor
    129
  • Terrible
    101

Type of Traveler

  • traveler_type_families
    Family
    372
  • traveler_type_couples
    Couples
    277
  • traveler_type_solo
    Solo travel
    58
  • traveler_type_business
    Business
    225

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Scranton Hotel Exterior Hotel in Scranton Scranton Hotel's Grand Lobby Atrium Expansive Lobby at This Hotel in Scranton Historic Hotel in Downtown Scranton
TripAdvisor Photos
Lackawanna Station at Night Property Main Guest Room Queen Queen Guest Room Master Suite Guest Room Master Suite

Most Recent Traveler Reviews:

  • William G
    Bath, United States
    “Wonderful Train Station review by William G from Bath, United States
    3.0  of 5 stars
    Reviewed 
    October 13, 2017
    Trip type: 
    Family
    1. The old RR station is a gorgeous building, the outside, and main terminal areas are wonderful. 2. URGENTLY NEEDED are non slip surfaces on base of tub/shower! The base is like black ice. 3. URGENTLY NEEDED are a grab rail in the tub/shower stalls. As slippery as the tub/shower areas are, a grab rod is essential. 4. When staying at hotels (about 20 per year) I frequently use fire exits for exercise. I took the one from the 2nd floor, down, which put me, and my dog, into the back of house/kitchen area, with no easy way out except through an alarmed door to the out side. The kitchen/back of house area I went through was filthy and quite in need of careful cleaning and and periodic maintenance.
    Stayed 
    October 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.