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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 995 traveler reviews
Ranked #3 of 10 hotels in Scranton

Traveler rating

  • Excellent
    348
  • Very Good
    238
  • Average
    184
  • Poor
    127
  • Terrible
    98

Type of Traveler

  • traveler_type_families
    Family
    344
  • traveler_type_couples
    Couples
    253
  • traveler_type_solo
    Solo travel
    53
  • traveler_type_business
    Business
    212

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Scranton Hotel Exterior Hotel in Scranton Scranton Hotel's Grand Lobby Atrium Expansive Lobby at This Hotel in Scranton Historic Hotel in Downtown Scranton
TripAdvisor Photos
Lackawanna Station at Night Property Main Guest Room Queen Queen Guest Room Master Suite Guest Room Master Suite

Most Recent Traveler Reviews:

  • emilywP36BI
    Brooklyn, United States
    “Nice Hotel (not the best, but nice) review by emilywP36BI from Brooklyn, United States
    3.0  of 5 stars
    Reviewed 
    June 20, 2017
    Trip type: 
    Family
    The staff was very nice here. The hotel was quiet and close to everything we wanted to see. I booked two rooms. One room smelled like HORRIBLE mildew. We didn't complain though because we didn't want the hassle and we were only there one night. The bathrooms were slightly dirty (the tubs had rings around them and I swear I had used toilet paper and tissues). It was somewhat complicated to get the right coupons for my free included breakfast but once we did, food was ok. Not sure why it took forever to do things. There was only ever one person on duty at the front desk so we always had to wait. While checking out, the staff member took phone calls while we stood there.
    Stayed 
    June 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.