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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 1,126 traveler reviews
Ranked #3 of 10 hotels in Scranton

Traveler rating

  • Excellent
    416
  • Very Good
    267
  • Average
    207
  • Poor
    131
  • Terrible
    106

Type of Traveler

  • traveler_type_families
    Family
    388
  • traveler_type_couples
    Couples
    293
  • traveler_type_solo
    Solo travel
    63
  • traveler_type_business
    Business
    240

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Scranton Hotel Exterior Hotel in Scranton Scranton Hotel's Grand Lobby Atrium Expansive Lobby at This Hotel in Scranton Historic Hotel in Downtown Scranton
TripAdvisor Photos
Lackawanna Station at Night Property Main Guest Room Queen Queen Guest Room Master Suite Guest Room Master Suite

Most Recent Traveler Reviews:

  • HavinFun0704
    Catawissa, Pennsylvania
    “A DIAMOND to be APPRECIATED !! review by HavinFun0704 from Catawissa, Pennsylvania
    5.0  of 5 stars
    Reviewed 
    January 09, 2018
    Trip type: 
    Family
    THE staff of individuals, from the first person one meets at the registration desk, to the wait staff at Carmines, the buffet chef, and ALL OTHERS in between~~ARE THE BEST !!! Our stay was made very comfortable by EVERYONE. The ambiance of your location is TRULY AMAZING. MARBLE everywhere and BEAUTY to BEHOLD. The central location to shopping is remarkable. We love to just come, spend a weekend, RESET & RELAX with you. THANKS for A GREAT time
    Stayed 
    January 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • toddj2018
    Buffalo, United States
    “Great place with lots of character review by toddj2018 from Buffalo, United States
    4.0  of 5 stars
    Reviewed 
    January 05, 2018
    Trip type: 
    Couples
    This is our second stay at this hotel. We really enjoy the history and character of the building. The location works perfect for us as a good stop as we frequently travel between Western New York and New York City. We have tried all three dining venues and had very good service and quality food at all three. Station Cafe serves the best breakfast sandwich I have ever had.
    Stayed 
    December 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • 933christopherv
    United States
    “Decent stay review by 933christopherv from United States
    4.0  of 5 stars
    Reviewed 
    January 03, 2018
    Trip type: 
    Couples
    The building is beautiful on the outside. They have a great Restaurant and cafe/bar/club. The hotel should do better to capture the essence of the building in it's previous form. The room was functional but small, and with limited amenities.
    Stayed 
    January 2018
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • jspiccioli
    Baltimore, Maryland
    “This is an incredible hotel! review by jspiccioli from Baltimore, Maryland
    5.0  of 5 stars
    Reviewed 
    December 30, 2017
    Trip type: 
    Couples
    I can not say enough good things about this hotel. The staff was great, the cost very reasonable, dinner in the grand lobby restaurant was absolutely phenomenal and the room was so wonderful. Our room on the 6th floor was amazing with tall (almost floor to ceiling) windows. But, without a doubt, the best part of staying in this hotel is simply being in this space. This hotel was built in 1908 and was apparently regarded as one of the most beautiful train stations in the country. It's a historic train station for crying out loud! To be able to stay in this space as a hotel is frankly a gift. Even if you have absolutely NO interest in architecture or history you can NOT help but be blown away by this place. Just walk through the front door and into the grand lobby and you will immediately know what I mean. If architecture and history ARE your thing....well then you need to stay here at any cost. What?...you don't have a reason to be in Scranton? Doesn't matter! Make one up and stay here anyway. I'm not kidding. You will not regret it. Oh and by the way...if you like photography bring your good camera because you will take a lot of photos of this place.
    Stayed 
    December 2017
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.