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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,236 traveler reviews
Ranked #4 of 10 hotels in Scranton
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Most Recent Traveler Reviews:
- jmay0laWestminster, Maryland“Great Place to Stay in Scranton, PA review by jmay0la from Westminster, Maryland”ReviewedSeptember 07, 2018Trip type:FamilyHotel staff at all levels seem to truly care about your comfort and enjoyment while at that hotel.My wife and I had a couple of wonderful days on vacation there.The hotel is very close to many of the downtown attractions.StayedSeptember 2018
- lilhiz182“Bittenbender/Hizny wedding!! review by lilhiz182”ReviewedSeptember 04, 2018Trip type:FamilyEverything was amazing except for lack of parking, however la festa italiana was going in, which is under why there wasn't parking. Also room service screamed at a member of my family for using the bathroom when they knocked on the door to clean the room. This incident was made known to the front desk.StayedSeptember 2018
- Camper684627“Daughters wedding 2018 review by Camper684627”ReviewedSeptember 04, 2018Trip type:FamilyIt was a day we will always remember. It was very clean and the wait staff were terrific as well as your new wedding coordinator! The bed and pillows were amazing to sleep on. I didn’t have breakfast but would love to come in and try the brunch Somme time.StayedSeptember 2018
- bevandjim1971Northern Virginia, Virginia“No Review review by bevandjim1971 from Northern Virginia, Virginia”ReviewedAugust 28, 2018Trip type:CouplesI do not wish to write a review in order to answer the survey sent to me. Carmen’s was a disappointment and not worth paying in advance for breakfast. TRAX bar was loud but provided good service. Elevator walls and floors were very, very dirty.StayedAugust 2018August 29, 2018Thank you for the review and we are glad that you enjoyed your hotel accommodations. We are a fresh ingredient kitchen in both Carmen's 2.0 and Trax Bar+ Kitchen restaurants on site. We offer very healthy breakfast alternatives as well as a full breakfast menu along with the daily morning buffet. I do wish we steered you in a manner more in line with what you were seeking. Trax does indeed have live entertainment late night on several weekend nights and every First Friday as Scranton celebrates its art walk throughout the city.Trax is a very popular local lounge but is usually not loud through the course of normal business; we do apologize. Our elevators are being modernized in conjunction with the Historical Society and we are currently layers into restoring that wonderful brass with more treatments scheduled in the coming weeks. Thank you for staying with us, and we hope to see you again when your travels bring you through Scranton.
6-10 of 451 reviews
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