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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 126 traveler reviews
Ranked #1 of 1 hotels in Sheffield
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Most Recent Traveler Reviews:
- P589BHjonathantSalem, IL., United States“Stay somewhere else. review by P589BHjonathant from Salem, IL., United States”ReviewedNovember 27, 2017Trip type:FamilyBugs in the room, hair on the bathroom floor, and a hole in the ceiling was just the beginning. Housekeeping only came once during a 4 day stay. Breakfast was supposed to be served until 11, but was gone at 9:30, and the cleaned up at 9:47. There were parties in the lobby both Friday and Saturday nights. Friday the parking lot, road, and entrance to the hotel were filled with cars (People who didn't stay at the hotel). Saturday the police responded to a disturbance outside the lobby. The check out lady was wonderful, but honestly, stay somewhere else.StayedNovember 2017Review collected in partnership with this hotelNovember 28, 2017We are sorry to hear of your unsatisfactory experience during your stay. We will be evaluating the issues you noted in your review. Please contact the hotel so we can make this right. I apologize our staff didn't exude the yes I can attitude and fix your issues immediately and I will be addressing this personally. Thank you again for your feedback and helping us to improve our product. We hope you will visit us again in your travels and give us a chance to wow you with a more typical experience at our hotel.
1-5 of 45 reviews
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