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3.5 of 5 stars Based on 600 traveler reviews
Ranked #10 of 33 hotels in Sudbury
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- dspalding03“Stay at Radisson review by dspalding03”ReviewedSeptember 12, 2018Trip type:FamilyI liked our room beds were very comfortable. However my Daughter is allergic to feathers so although comfortable feather pillows are not always the best.The bathrooms and tub are a little small. Loved the pool it could have been a tad warmer though. If I am not mistaken it was salt water which is nice. We would have liked to have had breakfast included but there was an option for the restraint but with three little kids not always the most economical. The first night we were unable to park outside and had to go to the underground where everything said reserved for divergent things and the area that said Radisson was full so we had to go back in to find out where we could park.when I went back they were telling someone else they could park in any of this one other section of reserved they had forgotten to tell me that. So upon returning to the parking garage we were able to find a space. It was nice to have access to the mall. All and all it worked out well and we enjoyed our stay.StayedAugust 2018September 14, 2018On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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